AdviCars New Company - Growing Pains - Lots to Learn Dallas Texas

(There are members who are having problems with AdviCars- Part of my letter sent to AdviCars included) If you want to get your issue resolved you must send a certified letter return receipt letting them know that you want your situation fixed and you are giving them 30 days to fix it.)

   My husband’s and my accounts were frozen then never fixed correctly since February 2016.  Since my account’s inception - I was being charged $199 each month instead of $15 for the internet fee (3 months).  I gave AdviCars a chance to fix the problem and AdviCars could not resolve the issue. That is when I disputed the charges with my credit card company who was able to give me my money back.  I paid the deposit fee of $249.00 and then paid every month the $15 internet fee.  It is now going on almost year that the mishandling of my account has resulted in: incorrect charges to my credit card, my account being put on hold, and not getting funds put into my account for carrying my mini-billboard.  I have been more than patient and accommodating.  AdviCars has growing pains I understand; however, you need to be able to run a business correctly, efficiently and with employees who can correct issues expediately (Customer Service needs major improving).  I am legally required to give you 30 day’s notice to remedy the issues I have before seeking legal recourse. I am tired of waiting for things to get corrected.