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Report: #372090

Complaint Review: AKAI USA - Nationwide

  • Submitted:
  • Updated:
  • Reported By: San Diego California
  • Author Confirmed What's this?
  • Why?
  • AKAI USA akaiusa.com Nationwide U.S.A.

AKAI USA failur to replace or repair a TV that stopped working after 2 days Nationwide

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In march of 2008 I purcahsed an AKAI television at Fryes Electronivs. One week later i reported that it did not work. Fryes refused to interceed. Next I contacted AKAI at customer care@akai.com and received a message that I would be receiving a call soon which never happened. Next I called again and a technician went to the palce were the unit is and determined that the mother board and power supply was no good. Six weeks later I called the repair company and was told that AKAI had discontinued the unit and the replacement parts for it. I contacted AKAi again and was told that they (AKAI) would replece the unti in 6 weeks. Seven went by and again I called AKAI and was told that the company had not responded trherefore thay (AKAI) could no nothing about however, they would report it again. This was 3 weeks ago. Meanwhile, they have my money and I have a piece of crap occupying sapce in my living room. What can I do?

Michael
San Diego, California
U.S.A.

This report was posted on Ripoff Report on 09/11/2008 04:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/akai-usa/nationwide/akai-usa-failur-to-replace-or-repair-a-tv-that-stopped-working-after-2-days-nationwide-372090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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