Alex Logistics DOT2135164 - MC832465ALEX LOGISTICS INC1420 RENAISSANCE DR UNIT 308 PARK RIDGE, IL 60068 DID NOT DELIVER A LOAD AS PROMISED AND FAILED TO PROVIDE PHYSICAL LOCATION OF SHIPMENT Park ridge IL

BOOKED LOAD WITH TROY TO PICK UP 8/17/18  IN HAWTHORNE< CA AND DELIVER 8/20/18 IN CINCINNATI< OH . WAS TOLD MONDAY THAT DRIVER WAS 615 MILES OUT. TUESDAY 8/21 DRIVER WAS GETTING ENGINE REPAIRED AROUND INDIANAPOLIS. WEDNESDAY 8/22 WAS TOLD TRUCK WASWAITING ON CLUTCH. THURSDAY 8/23 TRUCK NEEDED A TRANSMISSION REPLACEMENT.

OVER THE COURSE OF THE WEEK WE HAD MULTIPLE EMAILS ASKING DRIVERS LOCATION OR SHOP PHONE WHERE TRUCK WAS LOCATED. NO RESPONSE. 8/24/2018 REPORTED FREIGHT MISSING TO FBI. 

IN THE PROCESS OF REPORTING THIS CARRIER WE FOUND A NUMBER OF OTHER COMPLAINTS WHERE THE CARRIER COMMITTED TO   TRUCK SHIMENTS TO BE TRANSPORTED ON THEIR OWN EQUIPMENT AND ILLEGALLY AND FRAUDULENTLY MADE OTHER ARRANGEMENTS TO TRANSPORT THE SHIPMENTS BY RAIL AND THE LIE ABOUT TRUCK WHEREABOUTS OR NOT PROVIDE ANY INFORMATION.

THIS IS THE 4TH COMPLAINT OF THIS NATURE AGAINST THIS CARRIER SINCE JUNE.  WE ACTUALLY HAVE SINCE DISCOVERED WE HAVE A SECOND SHIPMENT IN TRANSIT WITH THIS SAME CARRIER AND SINCE IT HAS NOT DELIVERED WHEN IT WAS SUPPOSED TO< WE SUSPECT THE SAME THING MIGHT BE OCCURRING.

WE HAVE A SIGNED DOCUMENT THAT SPECIFICALLY PROHIBITS THIS ACTIVITY>

RICK KEANE

DIRECTOR OF OPERATIONS
AMARK LOGISTICS. INC

440-732-0555 X 8401

MC 690262