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Report: #545850

Complaint Review: All City Locksmith, LLC - Las Vegas Nevada

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  • Reported By: Becky — Las Vegas Nevada United States of America
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  • All City Locksmith, LLC 3635 S. Fort Apache Road Las Vegas, Nevada United States of America

All City Locksmith, LLC Predatory and dishonest locksmith fails to quote price and slaps customer with shockingly high bill Las Vegas, Nevada

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I recently had an emergency situation where I needed my locks changed and my garage door opener reprogrammed.  I called my usual locksmiths, but they were unavailable until the following day. 

I found All City Locksmith, LLC on the internet and they were available to come the day I needed them. I was quoted $69 to come out, but the owner would not give me a price quote over the phone. I pulled $300 from my checking acct thinking it would be more than enough for the lock changes. I have one lock on my front door and two locks on my garage door (dead bolt and knob). When the owner arrived, he tried to up sell me on locks that only his company are able to key apparently, for $140 per lock (x3).  He explained that normal locks are junk, etc.  I couldn't afford $140 per lock, so I opted for the $90 per lock price (the junk). He offered to supply keys to me at $22 per key. I told him this was ridiculous and that keys, at least one, should be included in the $90 per lock price, so he agreed graciously to throw those in. He asked me if I wanted all the locks keyed the same, so I could use the same key for each entry. I said yes. He did not mention that he charged $90 per lock to do this.  So, long story short, for reprogramming my garage door, which took 2 seconds and for changing three locks and giving me two keys I paid $468.  I had to put the other $168 on my credit card. 

This is the most expensive lock change I have ever heard of.  I usually go with Liberty Lock and Key in Las Vegas.  They are wonderful.  This guy was rude and totally dishonest.  He preys on those who are in bad situations.  Stay away!  I pay my bills, but I have vowed to warn everyone possible about this scammer!

 

This report was posted on Ripoff Report on 12/27/2009 02:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/all-city-locksmith-llc/las-vegas-nevada-89147/all-city-locksmith-llc-predatory-and-dishonest-locksmith-fails-to-quote-price-and-slaps-545850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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