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Ripoff Report | Allura / Allusiv Review - Internet - Allura allusiv
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Report: #1388959

Complaint Review: Allura / Allusiv - Internet

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  • Reported By: Lindy — Helendale California USA
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  • Allura / Allusiv Internet USA

Allura / Allusiv Allura pulled my info from another web site & stuck me with $180 in skin care products Internet

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After watching a video on Joanna Gaines where she recommended a skin product call L'Etoile, I went to a designated site and ordered a trial bottle for under $10.00.   Instead I was sent Allera anti aging serum and Allusive eye cream and charged $85.95 erach plus shipping although they both came in the same box.  When I called to complain they insisted the Allura web site web clearly stated the terms and conditions and refused to accept a return of the product or credit my money back.  I am unable to find a phsical address for them.  (Supposedly two separate companies) What a scam and scary that I fill out information for one company and have it used by another.

This report was posted on Ripoff Report on 07/28/2017 06:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/allura-allusiv/internet/allura-allusiv-allura-pulled-my-info-from-another-web-site-stuck-me-with-180-in-sk-1388959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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1, Report #1420681
Jan 02 2018
11:44 PM
Allura anti-aging serum / Allusiv eye wrinkle cream /skin care company I called the Allura/Allusiv skin care company in regards to an order i received containing both products mentioned, first week of Dec. I ordered two samples in Oct. 2017, $5.99 each. I was not in search of a beauty product, the article was with Betty White and seemed grimm. I opened the article and you are attacked by pop ups. I called the company this evening and spoke with a young man about the matter of how can I return the product to the company. Well this young man then told his well read rule of the 14-day trial period. I told him how sorry I was but I was unaware of any company never standing by their product. I asked to speak with his boss, instead of silence there seemed to be a happy function going on in the back ground. The man I spoke with was named Jason, and I told him that I was not happy about being charged $175.90, that my account had been overdrawn because of the charge. I told him that I wanted to return the products for a refund and that I have never heard of a company not guaranteeing customer satisfaction. As the other young man had said it was a 14-day trial, and I had the option to cancel. He could offer me a discount of 35% and I then asked to speak with his boss he told me he was the big boss. I insisted to speak with the ceo and he said he was in charge. Santa Ana California
Author: QUINCY, Illinois
2, Report #1415910
Dec 09 2017
08:09 AM
Allura Allusiv purists skin serum.com Continued to send product each month and charge Santa Ana California
Author: Midvale, Utah
3, Report #1415102
Dec 05 2017
07:14 AM
Allura Allusiv I signed and payed for a free sample , Found that they charged 2x the price for monthly products not solicited. California
Author: Fort Pierce, Florida

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