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Report: #1239002

Complaint Review: Altitude Marketing selling Dish TV Bundle Packages - Internet

  • Submitted:
  • Updated:
  • Reported By: Kristy — San Antonio Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • Altitude Marketing selling Dish TV Bundle Packages Internet USA
  • Phone: 888-957-3474
  • Web:
  • Category: Cable TV

Altitude Marketing selling Dish TV Bundle Packages 1-888-957-3474 Lied to me about pricing, I was charged an additional $160 and an extra $20/month from what I was quoted on a "recorded line". Dish TV will not help as they claim they did not sell it to me , although I was led to believe I was dealing with Dish TV. After speaking with the President of Dish, I called the Altitude Marketing and pretty much keep getting hung up on ,nobody will help me. They will not disclose where they are located Internet

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 I was shopping around for internet/TV packages.  I called what I thought was Dish TV (got the number off the internet).  Was offered a better deal than what DirectTV ( who I had) could offer at the time, so I switched to Dish and was to bundle with AT&T internet.  I was told that the cable bill would be $42.17/month and the internet would be $29.95/month after tax for 12 months.  I was told there would be no installation fee for the internet.  Somebody claiming to be from AT&T  called to verify everything and and in addition to the $29.95/month I was going to pay $7/month to rent a DSL modem until I bought one.

When I got a bill from AT&T it was for $166.  I was told there was $100 installation fee, and that my rate would be $54/month.  AT&T claims they do not bundle with Dish and they will not lower my bill .  Dish TV claims that they cannot do anything about it as they did not sell it to me, but that Altitude Marketing sold it to me.  Altitude Marketing keeps transferring me and then will eventually hang up or tell me they do no or cannot service my area.

AT&T will only give me a lower rate if I bunlde with DirectTV, but I am in contract with Dish TV now.  I cannot break my contract with Dish or will have to pay $20/month X23 months early termination.

Calling 888-957-3474, Altitude Marketing, nobody could pull up that recorded line when I agreed to the contract.  I spent close to 4 hours on the phone with AT&T, Dish, and the Marketing Company without lowering my bill to what I was initially told. 

Will call FCC tomorrow.

This report was posted on Ripoff Report on 06/30/2015 04:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/altitude-marketing-selling-dish-tv-bundle-packages/internet/altitude-marketing-selling-dish-tv-bundle-packages-1-888-957-3474-lied-to-me-about-pricin-1239002. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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