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Report: #1206041

Complaint Review: Amazon.co.uk, - Nationwide

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  • Reported By: Amazon.co.uk, Awful still have my Money No customer service Lie about account re — USA Alabama
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  • Amazon.co.uk, Nationwide USA

Amazon.co.uk, Amazon amazon.com, amazon.co.uk, amazon.de, amazon.it Absolutely shoddy and unacceptable customer service Internet Amazon amazon.com, amazon.co.uk, amazon.de, amazon.it Absolutely unacceptable customer service Internet Keeps your money amazon U.k Nationwide

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Started selling on Amazon U.K. July 2014 I understand the time period and money on hold to make sure customer receive there item. But not this long to have money on hold.  All items had been shipped and received from the time July -Dec. They even sent me a email and congrats to sell for the holidays and released my money they had been holding for 4 months. About 4 hours later they suspended my account and placed my money on hold again. Here it is 2-1/2015 and I still have not received my money. The buyers all received there items and here i sit still out the money for shipping and the products. They tell you your account is releated to another account that is suspended.

This is bull I have never had another account. They can not provide proof and I asked several times. All you u receive is a automated service repeat of a email. No one cares at all. I have had no a-z claims have been filed from a buyer, not one email asking for refund and all items received. Amazon is out of control and holding sellers money they are a very undfair and I do belevie they are making interest off the sellers money they place on hold for moths. I hope BIG HEADS Amazon go down and lose everything. I have shown the email sent to me please look at date and times. Are you kidding me and they will not explain themselves at all and still have my money. $4000.00 this is so unfair. 

Tue, Nov 11, 2014 at 5:57 PM
subject: Christmas Selling in Toys & Games on Amazon.co.uk
mailed-by: bounces.amazon.co.uk
signed-by: amazon.co.uk

Dear Seller,

We are writing to let you know that, because of your positive selling performance, you have been approved to sell in the Toys & Games store this festive season.

Please note that you will need to maintain your positive performance in order to continue selling in Toys & Games for the remainder of the year.

Thank you for selling on Amazon.co.uk.

 

date: Tue, Nov 11, 2014 at 10:43 PM
subject: Your Amazon.co.uk selling privileges have been removed
mailed-by: bounces.amazon.co.uk
signed-by: amazon.co.uk

Hello,

Our records indicate that this account is related to another account that was closed by Amazon. As a result, you can no longer sell on Amazon.co.uk and your offers have been removed from that site. A temporary hold has been placed on funds from your Amazon.co.uk sales.

Due to the proprietary nature of our business, we do not provide information on how we determine that accounts are related.

We encourage you to resolve any pending orders. Any amounts paid for A-to-z Guarantee claims or chargebacks may be deducted from the funds in your account.

Most holds are removed within 90 days, but funds may be held longer. For example, claims or chargebacks on your orders could extend the hold beyond 90 days.

Once the hold is removed, any remaining funds will be available per your settlement schedule. Balance and settlement information will be available in the Payments section of Seller Central. If you have questions about these funds, please write to payments-investigate@amazon.co.uk.

This report was posted on Ripoff Report on 02/02/2015 06:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/amazoncouk/nationwide/amazoncouk-amazon-amazoncom-amazoncouk-amazonde-amazonit-absolutely-shoddy-an-1206041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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