Report: #1258015

Complaint Review: AmberOptions - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, September 29, 2015
Updated: Tue, September 29, 2015
Reported By: Stan — Greystanes Australia

Author Confirmed

Why?

AmberOptions Internet USA

Phone: +61-28-0734466 Austra
Web: amberoptions.com
Category: Brokerage Companies On-line

AmberOptions Amber Options take your money and rip you off leaving you with nothing. Gibralta Internet Internet

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During July 2014 I transfered via Visa $250US to use the 'Richard Server', however the 'server/bot' was not activated. A short time later, I received a call from John Francis who encouraged me to invest more money with them and if I invested $10,000 I could be eligible for a VIP Gold Account. I asked what this was and he said he would have Charles Butler, Senior Relationship Manager, V.I.P. Department send me an email explaining this. I told him that the most I would be able to get would be $5,000AU and it would take about 6mths to do so. He said it was alright.

Date: Fri, 18 Jul 2014 11:58:05 +0100
From: john@amberoptions.com
To:

Subject: VIP GOLD ACCOUNTS \ CHARLES BUTTLER

Hello,

John just asked me for full explanation of our job.

Well, it's easy - usually we are splitting account balance for 3 parts. 35% we are using for weekly trading, 35% for long term trading and 30% is for customer. At the end of every week we are making weekly report and we are checking customers trades. Then we are sending reports and making 20% refund for unsuccessful trades made during the week by the owner of account.

With normal effectivness (without any special events on the market) we are usually successful with 85%-87% of trades - then 13%-15% we are refunding (again at the end of every week).

Profits that we are making depends on the account balance - but hipoteticaly with $10000, when we are using 35% ($3500) and 86% of success it's 3010 (in average $3000). Next week is easier because with $13000 account balance we can use $4450 for weekly trading, and again - average income is $3913. Diagram for 4 weeks with $10000 level at the begining lokks that:

1st week - 10000 - 86% payout - profits - 3010 - final account balance - 13000

2nd week - 13000 - 86% payout - profits - 4450 - final account balance - 17450

3rd week - 17450 - 86% payout - profits - 15007 - final account balance - 32457

4th week - 32457 - 86% payout - profits - 27913,02 - final account balance - 60370,02

Of course it's a scenario for 10000 account and i know John is not speaking about this numbers with you, but you should also remember that VIP means something...

Kind regards,

Charles Buttler
Senior Relationship Manager
V.I.P. Department

So on the strength of this, I eventually amased $5,000AU by January 2015 and when I spoke to John Francis I asked him if he was regulated and what sort of guarantees did I have. He said that they were above board and that if they were not reputable they wouldn't be allowed to deal via Visa and Visa would stop business with them (I was a fool to beleive this rubbish). He then transferred the funds from my Visa account.

Now the heartache begins where they take all my money and don't honour their word/promises. I have included the emails below;

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On 15.01.2015 10:53,

Name	Stan
Phone	0
Email
Department	Dealing Room
Country
Message:	Spoke to John Francis on Tuesday and money was added to my account via visa. Why can't I now log into my account and my email address in no longer recognised?

From:	Amber Options Support (support@amberoptions.com) .
Sent:	Thursday, 15 January 2015 11:45:15 PM
To:	sta

Hello there

That kind of situation sometimes happen when your account manager is working on your account.
Please contact him at john@amberoptions.com to solve this matter.

Regards,
Gavin McRaven
AmberOptions Support Team

Android user? Try our Amber Options App!

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On 19.01.2015 05:08, Stan wrote:

To Whom It May Concern,

Attached is the declaration and doc's as requested.

Regards
Stan

From:	Verification Department (verification@amberoptions.com).
Sent:	Monday, 19 January 2015 8:09:11 PM
To:	Stan

Hello Stan,

Thank you for your email. Your account has been Fully Verified.

Regards,
AmberOptions
Account Verification Department

Android user? Try our Amber Options App!

Date: Wed, 14 Jan 2015 13:59:13 +0000
From: verification@amberoptions.com
To:
Subject: New Deposit with Amber Options


Hello, Following your recent deposit, we are sending you a copy of our Trade Declaration. Please complete this document and return it to us for the purpose of our Money Laundering and Fraud Prevention Policy. Please note that it is necessary to fill in the table at the bottom, containing the last four digits of the credit card used for the deposit and the amount deposited. Your deposit history, which should appear in the table at the bottom is as follows: 13/01/14 **6618 3000.00 EUR Amber Options 12/06/14 **6618 250.00 EUR Amber Options Regards, Amber Options, Account Verification Department Android user? Try our Amber Options App!

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On 2015-01-15 13:24, Stan wrote:

John,

I just tried to log into my account and was unable to. I then went to see if I forgot the password and was told that my email account doesn't exist????? What is happening?

Cheers
Stan

From:	John Francis (john@amberoptions.com)
Sent:	Thursday, 15 January 2015 11:57:44 PM
To:	Sta

Hi Stan your account is now in the traders department.You will be able to access the account in a few hours and I will call you in the morning.

regards John.

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-------------------------------------------------------------------------------------------------------------------------------

From:	Sta
Sent:	Monday, 16 February 2015 8:45:57 PM
To:	john@amberoptions.com (john@amberoptions.com)

G'day John,

Just a quick line; how's my account going. I have tried many times at varying times day and night to log into my account and see how it is progressing.
Waiting to hear from you.

Cheers
Stan

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----------------------------------------------------------------------------------------------------

From:	Sta
Sent:	Wednesday, 18 February 2015 9:39:02 AM
To:	Amber Options Support (support@amberoptions.com)

Gavin,

Since John sent me an email explaining as you did, that I can't access my account while it is being worked on, I still can't access my account. I have tried many times at varying hours of the day and days of the week. I have no idea how it has been performing and would like to know.

Cheers
Stan
PS. I did send John an email over a day ago, but he must not have seen it.

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**** When this email was sent, I was able to access my account by resetting the password. I saw that 1 days trade had been done for a profit of $2500 US giving me an account total of $5400 US (or $5500, I'm not sure which). I then assumed that as my account was now very much within the realms of the agreement to become a VIP member, my account would flourish as described.

From:	Sta
Sent:	Wednesday, 18 February 2015 9:50:55 AM
To:	Amber Options Support (support@amberoptions.com); john@amberoptions.com (john@amberoptions.com)

Gavin and John,

Please disregard, previous email - re not gaining access to my account, I have just managed to achieve this. I do have a query and that is, I can only see one days trading on the account. Could you please explain what is happening??

Cheers
Stan

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-------------------------------------------------------------------------------------

From:	Sta
Sent:	Wednesday, 18 February 2015 5:58:08 PM
To:	john@amberoptions.com (john@amberoptions.com)

John,

I managed to access my account today. Glad to see the result of 1 days trading. I'm left wondering why the trading has stopped???
Waiting to hear from you.

Cheers
Stan

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-------------------------------------------------------------------------

From:	Sta
Sent:	Wednesday, 25 February 2015 5:49:59 PM
To:	john@amberoptions.com (john@amberoptions.com)

G'day John,

Sorry I missed your call last week, the phone was out of charge. I hope everything is well with you.

I was wondering how my account progressing? Am I able to access it to see what it is up to when you guys are not working?

Cheers
Stan

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-------------------------------------------------------------------------------

From:	Sta
Sent:	Thursday, 26 February 2015 1:48:57 PM
To:	john@amberoptions.com (john@amberoptions.com)

John,

G'day, how are things going? Good I hope.
Please call me between 8pm and 9pm Sydney time Australia.
PH: 0
Cheers
Stan

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----------------------------------------------------------------------------------
xxxxxxxxxxxxx I received a saved phone message from John telling me that I had made over $4000 in profit on my account. I'm thinking the VIP account is working. xxxxxxxxxxxxxxxxxx

From:	Sta
Sent:	Wednesday, 4 March 2015 7:25:34 PM
To:	john@amberoptions.com (john@amberoptions.com)

G'day John,

Sorry I missed your call, thanks for the good news on the account profits. If you could call me tonight (Wed 4/3/15) or tomorrow night (Thur 5/3/15) between 9.30 and 10pm Sydney time that would be great.

Cheers
Stan

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-----------------------------------------------------------------------------------------

From:	Sta
Sent:	Wednesday, 8 April 2015 3:32:45 PM
To:	john@amberoptions.com (john@amberoptions.com)

G'day John,

Could you please call me tonight in regards to my account.

Cheers
Stan

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-------------------------------------------------------------------------------------

From:	John Francis (john@amberoptions.com) This sender is in your safe list.
Sent:	Wednesday, 8 April 2015 3:32:47 PM
To:	Sta)

Hello,

Thank
 you for your email. I'm currently away on holiday from today - 26th 
March - until 17th of April. I will respond as soon as I return.

If it is urgent please contact the Support Department on support@amberoptions.com

Regards, 
John Francis

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----------------------------------------------------------------------------------------------------

From:	Sta
Sent:	Monday, 27 April 2015 9:40:49 AM
To:	john@amberoptions.com (john@amberoptions.com)

G'day John,

Could you please call me tonight in regards to my account.

Cheers
Stan

From: sta
To: john@amberoptions.com
Subject: Account for Sta
Date: Wed, 8 Apr 2015 15:32:44 +1000

G'day John,

Could you please call me tonight in regards to my account.

Cheers
Stan

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--------------------------------------------------------------------------------

From:	AmberOptions (support@amberoptions.com).
Sent:	Monday, 8 June 2015 6:49:09 PM
To:	sta


Dear Stan Thank you for contacting AmberOptions Your request has been sent to a member of our support team who will reply to your inquiry shortly. We wish you successful trading! All The Best, AmberOptions

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------------------------------------------------------------------------------------------
xxxxxxxxxxxxx In trying to get a reply from someone I attempted to email Charles Butler xxxxxxxxxxxxxxxxxxxxxxx

From:	Sta
Sent:	Friday, 19 June 2015 8:45:05 AM
To:	charlesbutler@amberoptions.com (charlesbutler@amberoptions.com)

Hi Charles, this is in regards to a vip account I have in amberoptions which was set up by John Francis. My account is 'sta........com'.

Since depositing approx $5K AUD, I have not had access to my account. I was able to contact support via phone on one occasion during late May and they advised me that John had left. I since have not been able to contact them by phone (no answer). I left messages for someone to contact me via email, no result.

Would you be able to email me back regarding the status of my account.

Regards
Stan

I still have not heard back from Amber Options, I am not able to access my account as I am told my account does not exist. Amber Options was given permission to access and trade on my behalf on the proviso that it be done as a VIP GOLD ACCOUNT, at no stage were they told to activate the 'richard server' nor did they tell me they would do so.

This report was posted on Ripoff Report on 09/29/2015 05:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/amberoptions/internet/amberoptions-amber-options-take-your-money-and-rip-you-off-leaving-you-with-nothing-gib-1258015. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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