Report: #178759

Complaint Review: America Online - AOL - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, March 01, 2006
Updated: Wed, March 01, 2006
Reported By: — danville Kentucky

Author Confirmed

Why?

America Online - AOL www.aol.com Internet U.S.A.

Phone: 888-723-7909
Web:
Category: Internet Services

America Online ripoff still charging for a service that I am not using Internet

*Consumer Suggestion: Just an idea.........

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I canceled my membership within my 3 months. My bank statements came to a negative balance and I called them to change billing arrangements and to tell them, I no longer wanted their service.

They wrote me a letter stating my cancellation. They are still charging for a service that I am not using. I want my money back that they took me for. Please help me.

Amanda
danville, Kentucky
U.S.A.

This report was posted on Ripoff Report on 03/01/2006 01:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/america-online-aol/internet/america-online-ripoff-still-charging-for-a-service-that-i-am-not-using-internet-178759. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Just an idea.........

AUTHOR: Elizabeth - (U.S.A.)

SUBMITTED: Wednesday, March 01, 2006

POSTED: Wednesday, March 01, 2006

Amanda,

I too was a victim of the AOL continued billing scam. They did refund to me two months worth of billing after I called the cancellations department and complained. However, just to be on the safe side - go log into your AOL account and under account info go to billing and if you edit your billing and change it to a bogus number then they can't hit your account any longer. Its worth a shot..........

Good luck to you.

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