Complaint Review: American Family Fitness - National Fitness Financial - Richmond Virginia
- American Family Fitness - National Fitness Financial po box 497 Richmond, Virginia United States of America
- Phone: 8006587700
- Web: www.amfamfit.com
- Category: Health Spas
American Family Fitness - National Fitness Financial They won't make any effort to cancel your membership when you move. Richmond Virginia
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I moved to Denver Co in Feb of 2010. I attempted to cancel my membership with American Family on March 12th. I faxed my lic to them and never heard back. Then in April I received a bill and I attempted to fax it again and never heard back. I again never heard anything back. I then again received a bill in May. I then faxed it in 8 times and email/ snail mailed it. The kept charging me for the membership even though they knew I was attempting to cancel. I called them to get them to be honest and show integrity and they said they would not. I asked them why if they made any effort to call me would I have not delt with them to resolve it. They would not answer. They are a dishonest company that just wants to try to squeek out every dime they can. If I have a client fax me something and I can't read it I call them, I then fax back to the same number if I can't reach them by phone they made no effort. I then asked for a supervisor to call me I was told it takes 48 business hours to get a call back. 99 business hours later I still had not received a call. I called in again and Sharon was smug, rude, and condisending. She told me it was my fault. I said what logical reason would keep me from trying to resolve the matter if I had been made aware it was a problem? If they had told me the fax was unreadable I would have sent it again. This went on for months. She hung up on me twice and then I called in from a different line and Jay put me on hold and he and she spoke about me before he came on and stonewalled me.
This report was posted on Ripoff Report on 06/03/2010 05:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-family-fitness-national-fitness-financial/richmond-virginia-/american-family-fitness-national-fitness-financial-they-wont-make-any-effort-to-cancel-610028. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.