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Report: #714122

Complaint Review: American Medical Response, Palmdale, CA - Palmdale California

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  • Reported By: Client — Palmdale California USA
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  • American Medical Response, Palmdale, CA 1055 West Avenue J Palmdale, California United States of America

American Medical Response, American Medical Response, - AMR American Medical Response - Emergency Medical Services Corporation EMSC, is a ripoff, they billed me $1250 for a 7 mile trip, when they quote $850 Palmdale, California

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American Medical Response
www.amr.net
1055 West Avenue J
Lancaster, CA 93534-3328
(661) 947-2171

aka Emergency Medical Services Corporation (EMSC)

Unethical billing practices 

1. The amount billed is grossly excessive for a 7 mile trip to the hospital

2.  This was NOT a life-threatening call as I was able to communicate with your personnel and make decisions

3.  I was never informed in advance of the charges for your ambulance services

4.  If I would have known I would be grossly and excessively charged for this service, I would have asked before the service was provided.  I thought I would have been reasonably billed around $250 to $400 for the service

5.  This is the first time in 9 years I have ever used an ambulance service

6.  I have a right to know in advance what the charges will be

7. If I was told upfront, I would have refused service and called a family member to take me to the hospital.  I had a kidney stone and had a hard time walking.

8.  I was given an oxygen mask in the ambulance when I DID NOT REQUIRE any oxygen.  If I would have known I was going to be billed for this, I would have refused oxygen because it was not even needed at all.
 
I have called 5 local ambulance service companies and I was quoted anywhere from $200 and up to $800 for the same 7 mile service, plus $4 to $17 per mile.  Your billing is excessive.  You also never gave me the opportunity to know of your billing charges and allow me the opportunity to refuse service.
 
ADDITIONALLY, I called American Medical Response on April 5, 2011 at 12:15PM and spoke to Joe, and he quoted me $850 plus $17 per mile, and told me oxygen was included.  But American Medical Response sent me a bill charging me for the ambulance, oxygen for $55, and $17 per mile totaling $1242.50.  This is highly unethical and fraudulent that you would have such billing inconsistencies and over-charges.

I would never recomend using this ambulance service.  They bill you a higher amount ($400 additional) than what their dispatch service quotes you over the phone.

This report was posted on Ripoff Report on 04/05/2011 12:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-medical-response-palmdale-ca/palmdale-california-93534-3328/american-medical-response-american-medical-response-amr-american-medical-response-em-714122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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