Anonymizer.com ripoff toolbar does not work consumer rip-off fraud San Francisco California

I bought the anonymizer toolbar at their web site, http://www.anonymizer.com, and installed the software. The software did not work as advertised, i.e. a little toolbar was supposed to appear on my browser, allowing me to surf the internet anonymously or unseen.

Since the toolbar never appeared on my browser, I wasn't able to use it. I also scanned the software for any bugs, i.e. spyware, hacker tools or reporting agents. Wouldn't you know, I found a Family Key Logger. It's a tool that records every key board stroke and sends it back to the owner whenever they wish.

I contacted technical support at anonymizer about the problem via email. I took them two weeks to respond, I got so frustrated, I called the company office in California.

So far, all I have received are explanations and denials. I would like a refund of the $29.95 I spent for bogus software, but they don't want to talk about that.

Ronald
Detroit, Michigan