Arden B Bad Business Towson Maryland

What large company and/or corporation do you know of that has a Vice President who fields petty customer service phone calls? To expect and then to later complain that you never heard from the Vice President and couldnt get their number is absoluting ridiculous.
Hmmm I think, if I'm upset with Delta Airlines for their flight attendant spilling a drink on me, I'll call their headquarters and request to speak with the Vice President of the company. I'm sure he/she will speak with me, they cant be that busy can they? Dont they care about their customer!? - That my friend is nieve and just plain dumb.

Return Policies are created strictly for very justifyable reasons. I've worked in retail and can not explain how many different fun and exciting lies people come up with in order to return merchandise they've already worn for a night out or a trip out of town (coincidence?). If you sincerely were returning this product without prior use, then you can blame your fellow shoppers for using and abusing the privelage of purchasing product and for causing return policies to be so strict. It's quite sad; I know.

You made a statement about not being told the return policy at the time of purchase. As a consumer that is YOUR responsibility to examine the return policy prior to purchasel it is the company's responsibility to have the return policy accessible to you if requested or when purchasing product. Also, with most retail stores, the company's return policy is stated clearly on the back of the receipt for easy review.

Return Policies are created strictly for very justifyable reasons. I've worked in retail and can not explain how many different fun and exciting lies people come up with in order to return merchandise they've already worn for a night out or a trip out of town (coincidence?). If you sincerely were returning this product without prior use, then you can blame your fellow shoppers for using and abusing the privelage of purchasing product and for causing return policies to be so strict. It's quite sad; I know.

You made a statement about not being told the return policy at the time of purchase. As a consumer that is YOUR responsibility to examine the return policy prior to purchasel it is the company's responsibility to have the return policy accessible to you if requested or when purchasing product. Also, with most retail stores, the company's return policy is stated clearly on the back of the receipt for easy review.

Return Policies are created strictly for very justifyable reasons. I've worked in retail and can not explain how many different fun and exciting lies people come up with in order to return merchandise they've already worn for a night out or a trip out of town (coincidence?). If you sincerely were returning this product without prior use, then you can blame your fellow shoppers for using and abusing the privelage of purchasing product and for causing return policies to be so strict. It's quite sad; I know.

You made a statement about not being told the return policy at the time of purchase. As a consumer that is YOUR responsibility to examine the return policy prior to purchasel it is the company's responsibility to have the return policy accessible to you if requested or when purchasing product. Also, with most retail stores, the company's return policy is stated clearly on the back of the receipt for easy review.

Return Policies are created strictly for very justifyable reasons. I've worked in retail and can not explain how many different fun and exciting lies people come up with in order to return merchandise they've already worn for a night out or a trip out of town (coincidence?). If you sincerely were returning this product without prior use, then you can blame your fellow shoppers for using and abusing the privelage of purchasing product and for causing return policies to be so strict. It's quite sad; I know.

You made a statement about not being told the return policy at the time of purchase. As a consumer that is YOUR responsibility to examine the return policy prior to purchasel it is the company's responsibility to have the return policy accessible to you if requested or when purchasing product. Also, with most retail stores, the company's return policy is stated clearly on the back of the receipt for easy review.