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Report: #1404647

Complaint Review: Articold - Internet

  • Submitted:
  • Updated:
  • Reported By: RSA — Sacramento California USA
  • Author Not Confirmed What's this?
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  • Articold Internet USA

Articold My cooling unit failed and they will not answere my calls or return my messages unknown Internet

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I bought a replacement cooling unit from Articold for my Norcold 1200LRIM refrigerator in my RV on about May of 2017.  We had some difficult installing it due to incomplete instructions.  Nevertheless we got it in.  It worked marginally for two months when the same original error cold on the factory part came back. 

The Articold representative, Steve diagnossed it as a failed unit and it was under warrarnty.  I was promissed a new uint in two weeks.   After countless calls with not one return call and I am now into my 4th month with no refrigerator in my RV!  I lost the entire camping season in 2017 due to the compnies lack of interest in supporting me,   DO NOT BUY from these folks.   Futhermore the unit doe not fit the Norcold refrigerator properly.  You have to make some work arounds make the control panel fit.

This report was posted on Ripoff Report on 10/06/2017 11:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/articold/internet/articold-my-cooling-unit-failed-and-they-will-not-answere-my-calls-or-return-my-messages-1404647. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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