Complaint Review: Ascentive Software - Philadelphia Pennsylvania
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Ascentive Software 201 Spring Street Philadelphia, Pennsylvania United States of America
- Phone: 1 215-320-6000
- Web: www.ascentive.com
- Category: Software
Ascentive Software Ascentive Software stated via email to me that my subscription to Ascentive software will automatically renew and they will charge my credit card. I did not purchase this software! Philadelphia, Pennsylvania
*UPDATE Employee: Ascentive's Response
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I did try to get their email address to respond to them but I could not find a valid address on their website. Following is an excerpt from their email to me:
| Dear , | |||||||||
| Your annual subscription to Ascentive software ActiveSpeed will automatically renew on . | |||||||||
| |||||||||
| This will be processed through your current credit card on file. If your credit card has changed or been updated, please contact Customer Service to insure there is no disruption in your ActiveSpeed service | |||||||||
This report was posted on Ripoff Report on 12/12/2009 08:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ascentive-software/philadelphia-pennsylvania-19123/ascentive-software-ascentive-software-stated-via-email-to-me-that-my-subscription-to-asce-538203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Ascentive's Response
AUTHOR: Chris Gordon - (United States of America)
SUBMITTED: Friday, December 18, 2009
Hello, this is Chris Gordon, Email Marketing Manager at Ascentive. During the weekend of Dec 11th to Dec 13th, a subscription auto-renewal email was accidentally sent to everyone in the Ascentive email database. This database includes not only current and former customers but also recipients who may have received any information from us in the past.
The email was only meant for a small number of our current subscription users. Ascentive would like to assure you that this is not an attempt to obtain your credit card information and at no time would we request that information unless you had previously activated an account with us. We offer our apologies for the error and you will receive no further emails from us in the future.
Related Reports
08:19 AM
08:09 AM
06:47 PM
08:16 AM
10:18 AM
07:39 AM
12:36 AM
08:39 PM
05:46 PM
New Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
