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Report: #1333520

Complaint Review: Aurora Eye Cream - Santa Ana, California

  • Submitted:
  • Updated:
  • Reported By: P. Hummer — Leesburg Florida USA
  • Author Not Confirmed What's this?
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  • Aurora Eye Cream Santa Ana, , California USA

Aurora Eye Cream Aurora Skin Cream, aka Sinfilcrea, aka Odd*ACTIFYEEYECREAM0 I signed up for trial sizes of Aurora skin cream and eye care for about $15 and received no confirmation and on my next credit bill was charged for $89 for each of these items. Tried to call their 800 and have not been able to talk with anyone. Santa Ana, California

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I ordered a trial order for Aurora Skin cream and also Aurora Eye cream.  I don''t know the exact amount and date but it wea not more than $20 for both.  I received both but there was no paper work and I did not receive a confirmation after I ordered these items.  

Later I noticed on my credit card account there were charges of $3.95 and $4.95 for shipping on Sept. 6th and charges of $89.71 and $89.77 for the skin creams dated Sept. 21st.  I received my charge card bill on Oct.13th when I discovered these outrageous charges.

When I ordered these it was not a normal order form and I should have known better but as I filled it out I wanted to go back and check something I was not sure of and I was unable to do this.  I'm sure this was part of the whole scam.

I finally got comeone on their 800 719 9459 and they told me I did not read that there was a 14 day trial period and that they would send their creams on a regular basis.  I said that I did not receive any paper work at all.  She said thqt my account will be cancelled but I was not entitled to any refund because I did not read the small print.

 

 

This report was posted on Ripoff Report on 10/17/2016 07:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aurora-eye-cream/santa-ana-california/aurora-eye-cream-aurora-skin-cream-aka-sinfilcrea-aka-oddactifyeeyecream0-i-signed-up-1333520. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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