Complaint Review: Avadirect - Avadirect.com - twinsburg Internet
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- Author Not Confirmed
- Avadirect - Avadirect.com General Office AVADirect Custom Computers 1750 Hig Internet United States of America
- Phone:
- Web: http://www.avadirect.com/
- Category: Computer Manufaturers
Avadirect - Avadirect.com $2000 flushed down the toliet because of the most basic form of incompetence. twinsburg, Internet
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Now the real hell began. When the pc returned from its RMA its was in a nightmare condition. The pc was DOA since the power buttons and front lights were all wired wrong. The power button wired to a hard drive light. The old sata cables from the evga board were reamed into the sockets on the asus maximus formula and would not even stay in. I had to cut them out with a pair of scissors. The pc then had performance issues including a fps problem as well as overvoltage issues and soon the RAM died. Ava eventually decided to pay for the shipping to send it back to them. When it arrived back the second time it was in somewhat better condition. The wiring was a bit better however they decided to solve all my hardware problems though overvolting the pc even more than what the board was doing on its on own. Northbridge 1.51v for stock 2.1v corsair ram overvolted to 2.3 and fsb termination to 1.32 A stock system does not need these kinds of crazy volts. I have consulted a technician not affiliated with ava to confirm this and he was shocked by this. I have been working with him to get the pc somewhat working and following his recommendations. He had me flash the board bios to start with to a rampage formula bios and lower voltages and stress test with prime 95 and other tests which prove ava is out of their mind to have used such settings. The tech also thinks my cpu may be degraded as the cpu pll volts is much too high for a 45nm chip and can't be lowered on this board. I have many errors and odd behaviors and very unstable fps in most games using this pc.
I have kept a detailed account of this in a forum thread at http://www.hardforum.com/showthread.php?t=1342892&page=3 I advise anyone wanting to do business with this company to read that thread. If you do decide to buy from ava never for the love of god RMA it for a repair they will screw it up even more than it is.
The computer finally died from a power surge which was caused by improper motherboard standoff installation. Many of the odd problems was because of the lack of proper grounding. Avadirect caused me a loss of $2000 because they lacked even the most simple computer building knowledge. The few parts that survived were removed and the rest was scraped in the end. A near total loss.
This report was posted on Ripoff Report on 01/13/2010 07:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/avadirect-avadirectcom/internet/avadirect-avadirectcom-2000-flushed-down-the-toliet-because-of-the-most-basic-form-of-553656. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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