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Report: #1389815

Complaint Review: Avast - Internet

  • Submitted:
  • Updated:
  • Reported By: tacklebox — Hemet California USA
  • Author Confirmed What's this?
  • Why?
  • Avast Internet USA

Avast Computer Security aka Digital River They continued to take money from my card after being told I didn't want their services anymore. Avast charged me about $170.00 dollars to remove "Conduit" from my machine that they did NOT protect me against!!! Internet

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I first got Avast in March of 2013 for 2 years...  In that time my computer was compromised by someone with the word"conduit" and it locked my machine.  I called Avast and I ended up talking to some broken english guy, who I think was from Digital River in Costa Rico.  I had to pay +/-$179.00 to get my computer to work again.  I decided if Avast could not protect me from that, then I should find a better anti virus software company.  I called Avast and cancelled when they tried to renew my subscription.  Again broken english person, but I got my point across to cancel mu subscription.  They continued to keep taking money out each year.  I called this July when I got the email and told them again that I do not want their services, but they took the money any way.  This is a really shady company and I don't want anything to do with these scum.  This broken english excuse has worn out its course...

This report was posted on Ripoff Report on 08/01/2017 07:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avast/internet/avast-computer-security-aka-digital-river-they-continued-to-take-money-from-my-card-after-1389815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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