Back to Bed Crystal Lake IL 60014 This company is really a rip off! Beware! Crystal Lake Illinois

This company is really a rip off! I purchased a twin XL mattress and was not made aware of the deceptive return policy until after the sale. Then the deceptive greedy exchange policy comes out after the sale when they want big bucks to exchange a mattress. Or that it is now a special order, even though they stock all size mattresses and the product description does not state it is a special order on the front of the invoice!

After not spleeping well on the mattress and wanting to upgrade within 2 weeks (under 30 days) they want to charge extra to take an exchange. That's fair right! According to their fine print everything they sell is non-returnable and special order even though it is in the drop down indicated as stocked. The best they offered was for me to purchase another bed. Another greedy ploy! Watch out for this Crystal Lake IL store. When it comes to a mattress make sure you can bring it back asap for full refund.  

Warning they will not give you credit back for what you paid period! That is a rip off especially when other mattress selling stores offer a full 30 day money back guarantee.