Complaint Review: Barclays Credit Card Company - Nationwide
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- Author Not Confirmed
- Barclays Credit Card Company Nationwide USA
- Phone: 1-866-928-8598
- Web: barclaycardus.com
- Category: Credit Card Processing (ACH) Companies
Barclay Credit Card Company Fraudulent Credit Approval Willmington DE
*Consumer Comment: Be very thankful..
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A FedEx box was left on the porch of my residence from Barclay's Credit Company with a black Mastercard in it, when I opened the box there was a credit card in it in my wife's name that she did not apply for. My wife suffered a stroke several years ago and was left mentally disabled and unable to properly communicate let alone apply for a credit card.
I contacted Barclay's Credit Services to have the card canceled as the card came with a yearly service fee of $500.00 and told them that the card was not requested by my wife or anyone in the household. They refused to cancel the card unless she spoke to them personally. I explained to them that she is unable to do this due to her condition and that the card was assigned fraudulently. They then insisted I send them a copy of the Power of Attorney I had for her before they would cancel and that she would still be liable for the service fee. Taking the time to do as they requested would be very difficult for me and again requested they cancel the card as it was not requested.
I believe this company may be targeting elderly disabled people and assigning them credit with substantial fees.
This report was posted on Ripoff Report on 10/09/2017 01:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/barclays-credit-card-company/nationwide/barclay-credit-card-company-fraudulent-credit-approval-willmington-de-1405191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Be very thankful..
AUTHOR: Robert - (USA)
SUBMITTED: Monday, October 09, 2017
Be thankful that you got to the package first.
As most likely what happened is that someone stole your wife's identity, applied for the card and had it sent by FedEx. They used your address to make it more believeable. The person that did this was most likely monitoring the tracking number that they were provided and as soon as they got the alert would go over to your house and pick the package up off the porch before you got to it.
If you have security cameras by chance you may have even captured a strange car/person in front of your house shortly after the package arrived.
If you did not get to it first. They would then charge it up as fast as they could and you wouldn't know a thing until you started getting collection letters in a couple of months.
Sadly the burden is on you to prove you didn't apply. But it is not the company that is targeting you. It is someone who had enough information on your wife to commit this ID theft.
Before you do anything you need to file a police report, and immediatly put a Fraud Alert on both of your Credit Reports. This is FREE by going to the actual Credit Reporting Agency (Equifax, Experian, TransUnion). You should also review the reports at the same time to make sure no other accounts have been opened up.
Hopefully, you can go through this and get someone to agree to remove the Service Fee.
Good Luck..
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