bella serata - free sample serum ad says free sample only postage - accepting free sample becomes acceptance of beauty product subscription tx and fl Internet

This ad popped up on my phone and I never go for those ads but it showed such good pictures and said it was a free sample pay only for shipping (4.99) for the serum. I opted out of the secondary offer for the free cream sample which would have cost (4.99). I received the serum and the cream by us post in a week or two. The only thing the paper in the package said was the 2 items and the 4.99 shipping each. I thought I was fine.

However, on the 20 something February, my boyfriend's bank put a hold on his card due to a fishy charge. They recongnized this company's name specifically and when he called them to lift the hold they explained. This company says it's a free sample but in the fineprint they say it is a beauty product subscription that you are agreeing to when you accept the free sample, pay shipping only. They duplicitously word it but then see it as you are paying the 4.99 for them to ship you a product and if you don't ship it back to them before 30 days are up, then they charge your credit card for the product. And they keep doing so each month. And these products are 89.95 and 84.95 each - two come per month.

My complaint is they lie in their ad. They do not make at all clear this subscription thing or that the free sample "is yours to try for 30 days and if you like it, then well charge you and you'll keep receiving them until you cancel" Other ads do that. I would never have got this if they told the truth.

The worst part is, because there is nothing in the package that tells you that, it is usually past 30 days when you find out about this problem in the first place, when they go to put the second month charges for the next two products they ship you. The lag time makes it bad. The bank didn't block it as suspicious until the second month in a row this company tried to put throught 89.95 and 84.95 on Feb. 24. But the products were shipped Jan 23 so it was too late to return.

My advice - call and cancel immediately and get an rma number from them and return your products. And

DONT BE A DUM DUM LIKE ME AND GO FOR POP UP ADS. BUY FROM AMAZON OR SOMEONE REPUTABLE ON LINE. YOUR BOYFRIEND WILL LIKE YOU MUCH BETTER