Complaint Review: Better Business Bureau And Attorney General - Columbus And Seattle Washington Washington
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- Better Business Bureau And Attorney General Washington State And Columbus Ohio Columbus And Seattle Washington, Washington U.S.A.
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- Category: Better Business Bureau
Better Business Bureau And Attorney General BBB and Attorney General *Not a good help for compalint anymore Columbus And Seattle Ohio and Washington
* : The AG Will Be on Your Side with More Complaints
*Consumer Comment: DO THE RESEARCH!
*Author of original report: Nancy of Stelacom Wa is asking WhY?
*Author of original report: Nancy of Stelacom Wa is asking WhY?
*Consumer Suggestion: Why
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Well I make a complaint about the Chase Bank of WAMU and the Attorney General of WAshington send me this e-mail:
ATTORNEY GENERAL OF WASHINGTON
Consumer Protection Division
800 Fifth Avenue, Suite 2000 - Seattle, WA 98104 - (206) ********
7/28/2009
RE: Washington Mutual
File #: *****
Dear EH:
Washington Mutual has not responded to our letters and telephone calls concerning your complaint. Since our office cannot force firms to answer correspondence or make adjustments, there is no further assistance this office can provide.
The terms of the Consumer Protection Act do not permit this office to act as your private attorney when the firm refuses to answer or make an adjustment. We do bring lawsuits against firms systematically violating the Consumer Protection Act. However, these suits must be brought in the name of the people of the State of Washington, and we cannot sue on behalf of any individual. The fact that we are not able to be of direct assistance to you does not necessarily reflect on the validity of your claim, and you may wish to contact a private attorney who will advise you further.
We regret that we are not able to help you at this time. However, your complaint will become a part of our permanent record and may aid us in establishing at some future date that a pattern of illegal business conduct does exist, requiring action by this office as outlined above.
Thank you for taking the time to contact our office. I am sorry that we could not resolve the matter in dispute.
M MCB
Complaint Analyst
Consumer Protection Division
(206) *******
+++++++++++++++++++++++++++++++++++++++
Then I also make a complaint at the Better Business Bureau and it was handle by BBB Columbus Ohio
Here is what they said to me after I dispute the reason Chase gave to them:
Complaint ID#: ******
Business Name: Chase Home Finance
You have indicated that you are not satisfied with the business responses to date.
The business has has not made any further offers or adjustments, in follow-up to the most recent exchange of information through BBB.
This complaint is now closed as unresolved.
BBB can not pursue the matter further through our dispute resolution services at this time. Your own legal counsel, the Ohio Attorney General's Office Consumer Protection Section, or other legal or regulatory resources may be of further assistance anytime a dispute remains unresolved.
Please understand that the company's level of cooperation regarding this complaint becomes a part of their BBB Reliability Report.
If this complaint becomes resolved at any time,
please update our BBB accordingly.
BBB develops and maintains Reliability Reports on companies in our service area. This information is available to the public and is frequently used by potential customers.
Sincerely,
J. P C\par Dispute Resolution Consultant
BBB
Complaint Department
*****@columbus-ohbbb.org
Seems to me no one is listening to all this complaint even we try to ask for help they only place it on file.
I thought the BBB will help me as I cannot afford to get a lawyer and so as the Attorney General but hey, we are only small people who do not have as many money as Chase Bank. So maybe I just keep on complaining all my experience so that someone willl not be hurt as what WAMU and Chase are doing to me.
Please do not make any more complaint to BBB or to any Attorney General specially if your complaining about a big big company with lots of money.
Just tell your bad experince with all these company so we can be of help with others.
Emelita Seattle Wa. = Thanks for reading
Emelita
Seattle, Washington
U.S.A.
STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!
This report was posted on Ripoff Report on 07/28/2009 05:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/better-business-bureau-and-attorney-general/columbus-and-seattle-washington-washington-98104/better-business-bureau-and-attorney-general-bbb-and-attorney-general-not-a-good-help-for-474342. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5
The AG Will Be on Your Side with More Complaints
AUTHOR: Bbb avenger - (U.S.A.)
SUBMITTED: Thursday, September 03, 2009
I too went to my AG about a complaint against the BBB. My AG office told me that it can't help just me, but if they received many similar complaints they would investigate. I have been working on getting more complaints to the AG since.
My advice is to encourage all who have issues like yours to file a complaint with the AG. It doesn't even have to be with the same bank. Your AG should help you once they have enough evidence of wholesale wrongdoing, where ever it may be. They live for such things.
#4 Consumer Comment
DO THE RESEARCH!
AUTHOR: Laurie - (U.S.A.)
SUBMITTED: Wednesday, July 29, 2009
1. BBB WILL NOT HELP- see the link provided by ROR as to why you cannot count on the BBB for assistance..
2. FOR ASSISTANCE WITH BANKS -you have to contact the CORRECT agencies - NOT STATE GOVERNMENT -YOU GO TO THE FEDERAL GOVERNMENT - www.FTC.GOV AND WWW.OTS.GOV
I also had issues with WAMU that they refused to deal with - I send my complaints to the CORRECT Government agencies and because I filed the complaints with the FTC and OTS - my issues with WAMU were resolved in MY FAVOR!
ftc compiles complaint data only - for other agencies - OTS actually works on your behalf to resolve the issues. BANKS CANNOT IGNORE COMPLAINTS THAT COME IN VIA THE OFFICE OF THRIFT SUPERVISION.
How did I find these? I actually took the time to look for them! THE INTERNET IS A TOOL -NOT A TOY!
Take the initiative and USE THE INTERNET as the TOOL to help you - instead of just complaining about things on complaint boards..
#3 Author of original report
Nancy of Stelacom Wa is asking WhY?
AUTHOR: Emelita - (U.S.A.)
SUBMITTED: Tuesday, July 28, 2009
Nancy Wrote:
Why, if you live in Seattle, are you going through Columbus Ohio? The AG seems to think that you do not live in WA.
If you read it carefully, I made two comment one for BBB and one for ATG.
I complaint Chase Bank to BBB and also to ATG in Wa.
For BBB case, I make my complaint to Seattle WA and they forward it to BBB Arizona as the one who handle my Chase loan is from Arizona then the BBB Arizona said it is the main office who handle this kind of complaint from Chase which is BBB NY but then BBB NY transfer it to BBB Delaware and when I got fed up and complaint TO BBB "WHAT THE HECK ARE YOU DOING WITH MY COMPLAINT", transfering all over the United StateS " WELL, My complaint end up in OHIO Columbus. hehehehe....
Then I did also make complaint to the Attorney General Rob Mckenna of Wa. and the answer is what you read, so the office know that I live in WA.
Furthermore, I also make a complaint to FDIC Division of Supervision and Consumer Protection and to the Office of the Comptroller of the Currency (OCC). and wrote a bunch of complaint on any website that will hear me and to all forums, yeheyyy..me...
And for my grammar, English is my second language and they do not need to know that I am Asian as long as this officials or any americans can understand what is my complaint in simple english then I am happy to say I love AMERICANS, not african american, nor canadian american just AMERICANS. yahooo... I love americans.. I am a citizen...American Citizen...
NANCY WROTE ALSO THIS
***FI that si teh case, he is right, they can not help you. My daughter (who DOES live in WA) also has a problem with Chase so you are not the only one. Also, a suggestion. TRY to use better grammar when you write to officials. You might get a little farther***
**********
Maybe you type so fast but that is Ok at least we can still read it. hehehehehe..
FI - ohh - IF, si - ohh - is , teh - ohh - the, farther ohh - further...
thank you for your suggestion, Ride on....
emelita
#2 Author of original report
Nancy of Stelacom Wa is asking WhY?
AUTHOR: Emelita - (U.S.A.)
SUBMITTED: Tuesday, July 28, 2009
Nancy Wrote:
Why, if you live in Seattle, are you going through Columbus Ohio? The AG seems to think that you do not live in WA.
If you read it carefully, I made two comment one for BBB and one for ATG.
I complaint Chase Bank to BBB and also to ATG in Wa.
For BBB case, I make my complaint to Seattle WA and they forward it to BBB Arizona as the one who handle my Chase loan is from Arizona then the BBB Arizona said it is the main office who handle this kind of complaint from Chase which is BBB NY but then BBB NY transfer it to BBB Delaware and when I got fed up and complaint TO BBB "WHAT THE HECK ARE YOU DOING WITH MY COMPLAINT", transfering all over the United StateS " WELL, My complaint end up in OHIO Columbus. hehehehe....
Then I did also make complaint to the Attorney General Rob Mckenna of Wa. and the answer is what you read, so the office know that I live in WA.
Furthermore, I also make a complaint to FDIC Division of Supervision and Consumer Protection and to the Office of the Comptroller of the Currency (OCC). and wrote a bunch of complaint on any website that will hear me and to all forums, yeheyyy..me...
And for my grammar, English is my second language and they do not need to know that I am Asian as long as this officials or any americans can understand what is my complaint in simple english then I am happy to say I love AMERICANS, not african american, nor canadian american just AMERICANS. yahooo... I love americans.. I am a citizen...American Citizen...
NANCY WROTE ALSO THIS
***FI that si teh case, he is right, they can not help you. My daughter (who DOES live in WA) also has a problem with Chase so you are not the only one. Also, a suggestion. TRY to use better grammar when you write to officials. You might get a little farther***
**********
Maybe you type so fast but that is Ok at least we can still read it. hehehehehe..
FI - ohh - IF, si - ohh - is , teh - ohh - the, farther ohh - further...
thank you for your suggestion, Ride on....
emelita
#1 Consumer Suggestion
Why
AUTHOR: Nancy - (U.S.A.)
SUBMITTED: Tuesday, July 28, 2009
Why, if you live in Seattle, are you going through Columbus Ohio? The AG seems to think that you do not live in WA. FI that si teh case, he is right, they can not help you. My daughter (who DOES live in WA) also has a problem with Chase so you are not the only one. Also, a suggestion. TRY to use better grammar when you write to officials. You might get a little farther.
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