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Report: #163469

Complaint Review: Beyond Fitness - beyondfitness.com - Miami Florida

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  • Reported By: Miami Springs Florida
  • Author Confirmed What's this?
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  • Beyond Fitness - beyondfitness.com beyondfitness.com Miami, Florida U.S.A.

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I had a six month contract three days a week with a branch of Beyond Fitness in the miami area that they have failed to complete.

They were an independent contractor working out of a Livingwell Lady gym. Beyond Fitness has since been replaced by another non-independent fitness company after the gym received many complaints about them. They never notified me about this. I don't know where the company has gone or if they are even still in existence. I was given two numbers to call and only received a voice message.

My experience with them was unusual from the beginning. I entered into a contract with one trainer and a week later was told to work with a different one. That second trainer has since left (he personally notified me about this) and the manager was fired. They have taken my money, over $1,500 in cash and have failed to give me all of my sessions which they promised they would do.

As part of my payment plan, they would automatically withdraw fees every month from my bank account. Intelligent or not, I gave them my account number which they still have access to. I am concerned as to how much money they have actually been withdrawing from my account.

Furthermore, I have been told by an ex-employee that the paperwork of beyond fitness is in dispute. The company contracts were a violation of state requirements. The employee told me that he was unaware of this, which might explain why many of the nonmanagerial employees were being moved around so much. He also informed me that the cost of my sessions were too high and that the gym was receiving complaints about different price arrangements that were being made by them.

When I entered into the contract, I was not presented with a standard price list but rather had to rely upon the manager's price quotes. Apparently, the company did not use a standard price list when entering into contracts with their clients.

I am very angry and very concerned. I am concerned that my paperwork has since been destroyed and am unsure where to go from here? I know there are many others who are experiencing similar problems with beyond fitness. If you are reading this and have also experienced any problems with that company, please advise me about how your situation was dealt with.

Companies like this are a fraud and must not be allowed to exist.

Anette
Miami, Florida
U.S.A.

This report was posted on Ripoff Report on 11/05/2005 12:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/beyond-fitness-beyondfitnesscom/miami-florida-33010/beyond-fitness-beyondfitnesscom-ripoff-miami-florida-163469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 UPDATE Employee

Do Not Associate LWL with Beyond Fitness

AUTHOR: Customer Service - (U.S.A.)

POSTED: Wednesday, December 26, 2007

LivingWell Lady was bought back in 2005 (varies by loaction) by 2 ladies who worked for the company at sometime due to the members comments about Beyond Fitness; They removed them from the site. Apparently they had become concerned as BF was selling cash memberships they were NEVER authorized to do.

LivingWell Lady Fitness & Spa has made great changes in the clubs and is great. Please do not associate them with Beyond Fitness!! The new owners care so much about the clubs they handle the PT there now too.

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#1 Consumer Suggestion

helpful contact info for Beyond Fitness

AUTHOR: Carol - (U.S.A.)

POSTED: Monday, November 28, 2005

I am currently a member of Beyond Fitness in Raleigh, NC. I have been informed by fitness personnel that the Clubs are in litigation due to non-payment of paychecks to trainers and other personnel. The gyms based in Raleigh are unkept, have poorly maintained equipment , and have lost their service contracts with a local janitorial staff---leaving their restrooms and shower areas totally unattended (no cleanings, no toilet paper or paper towels, wet, dirty floors, etc...). I have tried to contact the company @ www.yourclub.net/beyondfitness but have received no feedback. However, there are various phone numbers listed on that page as contacts.

I have been very disappointed with this club, and will be speaking with my Human Resources Department, who currently have a contract with this company for their employees--the Raleigh area is full of these clubs and they are all managed poorly.

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