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Report: #1471052

Complaint Review: Billys Auto Group Wholesale Direct - Redford Michigan

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  • Reported By: Anonymous — Detroit Michigan United States
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  • Billys Auto Group Wholesale Direct 23615 Plymouth Road Redford, Michigan United States

Billys Auto Group Wholesale Direct Buying and selling salvaged cars from other cities, financed bad truck Redford Michigan

*Consumer Comment: Question

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I am paying for a vehicle which was sold to me by this dealership but does not work. First I purchased a Volkswagon Beetle and after 3 months, the transmission went out so I traded the vehicle back to the dealership, Billys Auto Group, and I financed another vehicle, a Jeep, for over $13,000 and it is from a salvaged yard.

This dealership is purchasing vehicles from other cities that had floods. When asking where the vehicles came from, I was told Canada or Lansing. This new vehicle is costing $6,000 to be fixed. The warranty is only covering $2,000. Vehicle continues to cut off, has engine problems, cracked windshield, window does not let down on passenger side, no handle to roll down window, no air conditioning, engine could have fell out due to the bad rust where it had been sitting in water up under.

The vehicle is still in the shop and this vehicle has been to 3 different mechanics since I have had it. When I first got this vehicle I drove it a little while but from the first day that I purchased it, it kept cutting off. I took it back to Billys Auto Group and tried to get it fixed. There's a lot of problems going on with it.

I asked Billys Auto Group to end the finance contract within two weeks of the sale to take it back and he refused to take the vehicle back. I told Credit acceptance about everything that is going on with the vehicle because the other mechanics told me that they could not find out why the car continues to cut off as I am driving it.

I was very afraid and was almost in several accidents driving this Jeep Patriot. This is life threatening and I could have lost my life by driving this vehicle on the freeway and he refuses to take the vehicle back, give me a different vehicle or give me my money back.

This report was posted on Ripoff Report on 01/08/2019 01:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/billys-auto-group-wholesale-direct/redford-michigan-48239/billys-auto-group-wholesale-direct-buying-and-selling-salvaged-cars-from-other-cities-fi-1471052. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Question

AUTHOR: Robert - (United States)

POSTED: Wednesday, January 09, 2019

Does the Jeep you purchased have a "branded" title, that is a designation that it is a "salvage", "flood"..etc? If so was this disclosed to you when you purchased it?

If they did disclose this and you still went forward with the sale you are basically just suffering from buyer's remorse as you really have no recourse. If it does have a branded title and this was not disclosed to you at the time of sale, you may have a valid complaint depending on the laws of your State.

If the title was "clean" then unless you have a written warranty you purchased the vehicle As-Is. Which means that anything and everything is your responsibility. If you do happen to have a warranty, then they are only responsible for what is covered in the warranty.

As for contacting the finance company, the loan you took out is independent of the condition of the vehicle. Even if the vehicle turns to dust you are responsible for continuing to make payments until the loan is paid off. I would imagine that the fianance company told you basically the same thing.

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