Complaint Review: Black Bear Haversack Trading Post - Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Black Bear Haversack Trading Post Internet United States of America
- Phone:
- Web: https://black-bear-haversack.com/
- Category: Arts & Crafts Stores
Black Bear Haversack Trading Post Never received my merchandise! Internet
*General Comment: Please stop lying
*Consumer Comment: Very helpful and responsive company
*Consumer Comment: No Problems Here
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Accessed the web store on the internet. I payed for a product with a credit card online and then proceded to check out and verified new shipping address. After the product did not arrive on time I called the company to see what the issue was. At that time they informed me that my address have not been changed online and the items had been shipped to an old address from a previous order. I had previously had an issue with the same company regarding there computer system that had billed me twice for the same items. They had fixed the initial order problem so I had thought it was safe to order from them again. I was incorrect. The representative stated she could not help me however she provided the shipping information in case I wanted to try and locate the item. This is unacceptable. I reported it to my credit card company. I have received no further return emails from the company in reply to the last two that I have sent.
This report was posted on Ripoff Report on 02/08/2012 08:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/black-bear-haversack-trading-post/internet/black-bear-haversack-trading-post-never-received-my-merchandise-internet-836269. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#3 General Comment
Please stop lying
AUTHOR: Personal - (United States)
SUBMITTED: Thursday, December 20, 2018
A user on here indicated they work with jewlery and have purchased from this company for 40 years. The company has not even been around for 40 years so this is a pretty obvious lie. Which makes me question your motives. Do you work for the company? Or are you a compulsive liar?
#2 Consumer Comment
Very helpful and responsive company
AUTHOR: Trapper - (USA)
SUBMITTED: Monday, June 27, 2016
I placed an online order in Feb 2016 - I misread or misunderstood what I ordered. I emailed them and was quickly offered an elegant solution I never would have thought of. They absorbed part of the cost difference and instantly shipped. I was delighted with both their customer service and what I bought. I found this complaint when I searched for the company to re-order and was distressed as my experience with them was great. I have no reservations about placing another order with them. When things go well its easty to rate a company highly. When I make a mistake and they help me fix it quickly and simply I consider that worth an excellent rating. Trapper
#1 Consumer Comment
No Problems Here
AUTHOR: Concerned Consumer - (USA)
SUBMITTED: Sunday, December 13, 2015
I am a jewelry maker, and have been for over 40 years. I have purchased from Black Bear Havesack Trading many times, at least 6 times a year, for all 40 years. Have never had a problem with them, always they have worked with me, and often went above and beyond.
I understand you have a problem, but sounds more like a problem with the shipping agent (UPS, FEDEX, USPS, ect) - that is where your complaint needs to go.
I do not work for nor have I ever worked for Black Bear, but I am distressed at hearing thier name filed on this web site. I am very happy with thier service.
Advertisers above have met our
strict standards for business conduct.
