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Report: #672011

Complaint Review: BORDER LIMOUSINE - HUDSON New Hampshire

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  • Reported By: Roger — Hudson New Hampshire United States of America
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  • BORDER LIMOUSINE 13 SAGAMORE PARK DRIVE HUDSON, New Hampshire United States of America

BORDER LIMOUSINE CHELMSFORD LIMOUSINE IN MASS AND NEW HAMPSHIRE JUNK CARS WITH HIGH MILEAGE THAT BREAK DOWN ! MISSED MY FLIGHT TWICE ! HUDSON, New Hampshire

*Author of original report: Warning ! Again ! Dont make a reservation without doing your homework first !

*UPDATE Employee: False statements and Accusations

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Warning !!! Do not use this company unless you have a lot of spare time on your hands. I broke down twice missing my flight at Logan airport. I was promised a credit which I never received and they billed my credit card twice for the same job and I am currently taking them to court for it. I have filed a complaint with the attroney general's office in New Hampshire and apparently they have been double billing people and Im not the first to complain ! The cars they use all have very high mileage in excess of 350, 000 miles on them and they smell like cigarette smoke as well. This company should not be in business and the owner is a piece of crap. He told me if I didnt like the service go use someone else, which I happily did. They also dont have the proper dot stickers required by law on their vehicles. Use at your own risk ! Let my loss be your gain !

This report was posted on Ripoff Report on 12/15/2010 08:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/border-limousine/hudson-new-hampshire-03051/border-limousine-chelmsford-limousine-in-mass-and-new-hampshire-junk-cars-with-high-milea-672011. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Warning ! Again ! Dont make a reservation without doing your homework first !

AUTHOR: Hollycallmeatateamtransportinmanche - (United States of America)

POSTED: Thursday, January 06, 2011

These cars are all toilets ! They are right off the highway and park the cars so you can easily go and see them for yourself !It willlook like a junk yard when you get there ! If you are getting married, I highly suggest you go and look at the poor excuse for cars they use to do weddings before you give your credit card number out to these crooks ! Its plain to see they are referencing an unhappy driver that worked for them and was disgusted by the crapboxes they use and most likely quit on them because of there shady operations. When I called to complain, the owner doesnt even get back to you for days and when he does, he blocks his phone number for reasons that are very clear and then tells you to go f yourself and has no respect for people in general. I wouldnt be suprised if he did this with his employees as well and Im very certain he will have ample time to regret it ! Most of the people I spoke with on his testimonials had no idea their name was even on the their site and were very angry is was there without their permission with misleading statements they never even made. It is to my understanding they are being sued by multiple consumers who have had either horrible wedding experiences and or have had to rebook their flight out of logan airport due to mechanical issues with their vehicles, causiong them to miss flights. If you doubt anything mentioned above, it simple, just do your homework REAL WELL before you make a reservation you will regret or even worse, give out your credit card number and get double billed for a service your not gonna be happy with anyway !

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#1 UPDATE Employee

False statements and Accusations

AUTHOR: Limo - (United States of America)

POSTED: Thursday, January 06, 2011

First off let me state that weare a small family run business who has been providing first class service for many years experience in the limousine/transportation industry. We areunfortunately being harrassed by an ex employee on this report and others reports that he has posted on other sites.Ourcars are all non smoking vehicles and well maintained as we provide cancer patients transportation to their appts and we would not jeopardize their health by allowing our drivers to smoke in our cars. Its unfortunate that his report has not only one false statement but unfortunately everything in it is false. Actually wait he had one thing correct and that is the owners name which of course he knows since he swore up and down at him when he was questioned regarding some issues with him and our office staff. He has a proven track record at other limousine companies for his same actions which caused for his dismissal from their companies as well. Ever since he left its amazing how we are getting so many negative testimonials from anonymous people. We have many testimonials on our website from actual customers who have used us. I am sure there are legitimate complaints out there against our company as every company has them but this one in particular is not accurate just a way for a disgruntled employee to take out his anger at us. We hope that if you are a potential customer you will look at "real testimonials" from our true customers. Thanks for letting us rebutt this report as although this is a good avenue there are definitely people that are abusing it.

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