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Report: #1389024

Complaint Review: Brio Day And Night Serum - Sherman Oaks California

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  • Reported By: ConnieM — Atlanta Georgia USA
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  • Brio Day And Night Serum 13547 Ventura Blvd., Suite 350 Sherman Oaks, California USA

Brio Day And Night Serum DAR Waterfront & Associates I was charge for a FREE trial product and now turned over for collection of money I don't owe Sherman Oaks California

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Advertised a free trial sample.  They got my credit card number for the shipping charges.  After I received the product, they charged the full amount for the product to my card.  I called the card first.  They said I had authorized the purchase so they would not take the charge off my card.  I then called Brio, they said the free trial was only until I decided to keep the product.  That I should return it for a refund within a certain time period.  This time period had already expired.  I told them to cancel the "subscription", which I apparently had signed up for, and to not send any more products or charge my card again.  I also cancelled my card and got a new account number.  That was months ago.  I saw that some of my facebook friends had been ripped off the same way.  I figured they were advertising the free offer and then ripping people off for $74.12 for the first payment before the person cancelled the subscription.  Some people probably got ripped off for more than one shipment before they realized what had happened.  I thought that was the end of it until I received in the mail, yesterday, months later, a notice of an attempt to collect a past due balance from DAR Waterfront & Associates.  They want me to pay $74.12 again.  I imagine some people will just pay this because of the intimidation factor, so they are making money again from the initial ripoff.  I am not paying them anything more and I am putting it out far and wide so that others who have been ripped off will know about it.  I never used their products.  The first shipment of the free sample that I was charged for is sitting in my bathroom cabinet.

This report was posted on Ripoff Report on 07/29/2017 06:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/brio-day-and-night-serum/sherman-oaks-california-91423/brio-day-and-night-serum-dar-waterfront-associates-i-was-charge-for-a-free-trial-produc-1389024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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