brylanehome Redcats Order missing items charged told send then want charge again. taunton, Massachusetts

I purchased a 190.09 order from brylanehome. I had got the order as one was a present for someone just came home from serving 6 years an thought nice new comforter an sheet set be great for that person.I gave it to them in.home coming an the sheet set was missing fitted sheet an 1 pillow case I.mean come on .I wrote them lady Judy said be sent out 5-7 days.Never got thing after 7 days no tracking nothing.So contacted another time more crap then yesterday they email me saying they need charge my card again if I want the items missing .Are use ppl for real.I advise all watch shopping with them or there sisters sites as now I see so many ppl are saying there bad companies.I mean allot companies I am shaw would of took my 190.00 purchAse an done it right .I am seeing so much on.them on internet about related things .BEWARE.