CANADIAN PARDON SERVICE TOOK MY MONEY, SURPASSED TIME TO PROVIDE PRODUCT, IGNORED MANY MANY REQUESTS FOR UPDATES, HUNG UP THE PHONE ON ME TORONTO Ontario

By surprise, the Canadian government is giving out personal data to the U.S. government.  I tried to fly to the US and was denied because of my background.  I contacte David at Canadian Pardons and explained the situation he promptly told me he can take care of everything and I gave my credit card.  I have gone through all the finger printing etc and now waiting close to 1 year with no result.  I email them daily and nobody responds.  Tha last time I talked to someone there, I was hung up on.  I begged them to at least reply to my email or at least try to help this situation and even offerred my own personal time to assist.  All they could say was a textbook "We are waiting for all information and there is nothing to report.  I have attached a picture file to show how many times I have emailed this company for help and each time I have been ignored.  SOMEONE PLEASE HELP ME.  I NOW KNOW HOW TO GO ABOUT THIS MYSELF...IF I COULD GET MY MONEY BACK, I WILL DO THIS MYSELF.  PLEASE HELP ME