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Report: #1136420

Complaint Review: Captain Locksmith and Amit Ram - Nationwide

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  • Reported By: Gotta.Smile — Olathe Kansas
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  • Captain Locksmith and Amit Ram Nationwide USA

Captain Locksmith and Amit Ram SCAM! Ripped off my teenage daughter! Don't be fooled!! Olathe, Kansas Nationwide

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CaptainLocksmith.com and Amit Ram.  The company sent a contract locksmith to unlock a bedroom door (very simple lock). We were severely overcharged for the services. 3/25/14 - my 19 year old daughter locked herself out of her bedroom while I was on a plane for business (so she had no way of calling me).

She called Captain Locksmith who sent a technician. The technician spent less than 15 minutes at our residence.  Something that should have cost $50-100, she was charged $275 because she was scared & didn't know what to do...so she paid him. He did not tell her the cost until after he unlocked the door.  He just made small talk with her.  I called the company to file a complaint and was told by a manager that he had a right to charge that much. I can't believe anyone would think it is ok to take advantage of a young female. 

According to locksmithledger.com, the average locksmith makes $45 per hour and an average house call is $68. How on earth can a person/company get away with charging $275 for less than 15 minutes (no hardware had to be replaced or anything)?  I want to warn other people about this company and technician. Please help.  

This company/contractor owes us a MINIMUM of a $175 refund.

This report was posted on Ripoff Report on 04/04/2014 05:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/captain-locksmith-and-amit-ram/nationwide/captain-locksmith-and-amit-ram-scam-ripped-off-my-teenage-daughter-dont-be-fooled-ol-1136420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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