CAR ID, Cranberry , NJ Misrepresenting their products on the internet, products shown are not as seen on their site Cranberry New Jersey

Car ID, Cranberry, NJ misrepresent the products they sell on their internet site. They give you the run around at a low level customer service contact then tell you they give you a higher level customer support for problems in their product, then have you purchase on your own credit card a replacement product which has the same problem/faults (in my case tail lights that do not have the two backup clear lights shown as clear on their web site, then say (3 months later) that it was not represented properly on their site. I ordered the tail lights in the beginning of December 2014, had at least 50 emails and phone calls,and found out 5 months later that they misrepresented their product on their site. When asked to talk to an upper management person, ceo  or president (or even the COO- Leonard Stavish), they told me they can't give out that information or let me talk to them and flatley refused to let me go to the company heads to alert them of their poor service and product. Guess they don't really care. They said i can have my layer contact them or i am welcomed to report them to the Better Business Bureau... .  BEWARE, THIS IS A WORST IN CLASS INTERNET COMPANY.