Celire did not ship product ordered online retailer Internet

I ordered an ipod for my daughter back on the 18th.  Company sent an email stating I would have it by the 27.  Well the 29th rolled around and nothing.  I immediately email them off the contact us section of the web site asking them to  look into this and let me know what is going on.  No response, emailed the 30th and several times on the 1st.  I have placed a complaint with the BBB on the company today.  

Everyone is filing complaints and saying they hope someone will get them.  But nobody has filed a complaint with the BBB.  Why?  There are Zero complaints filed against this company in the past 3 years.  Unless everyone gets online and starts a complaint with the BBB they are being allowed by yall to continue to rob everyone.  It took me less than 10 minutes to file my complaint and they have already sent it to the company.  So lets make a difference and get your complaint filed. Really should be a class action law suit with all the people I see not getting what they paid for.  Maybe someone out there will read this and start digging in to bring all the complaints together.  I will post complaints anywhere I can find against this company to try and make a difference.