Complaint Review: Cellular Sales Verizon Wireless Authorized Retailer - Arnold Maryland
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- Author Not Confirmed
- Cellular Sales Verizon Wireless Authorized Retailer ARNOLD STATION 1450 RITCHIE HWY STE 103 Arnold, Maryland USA
- Phone: 443-837-6359
- Web: http://cellularsales.com
- Category: Questionable Activities
Cellular Sales Verizon Wireless Authorized Retailer - Warren Keays manager Rip off! Lied to and deceived by sales agents only interested in the biggest kickbacks they get off a phone you don't want! Don't shop here! Arnold Maryland
*Author of original report: Finally
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DONT SHOP HERE!! THis is not a Corporaste Verizon Store!!!
There is a big difference between corporate owned and operated vs Verizon Wireless "authorized retailer."Verizon's corporate stores have a standardized 30 Worry Free Guarantee policy that offers a new phone or money back. The return policies of authorized retailers may differ (I had 15 days). Authorized retailers can offer different prices (my phone cost more=higher monthly payments) on phones and accessories, while VZW direct agents have standardized pricing (and they don't get incentive kickbacks like "Authorized Retailer" agents). Only corporate locations can offer VIP upgrade discounts if you're enrolled in the program, and not all authorized retailers honor the Early/Annual Upgrade option.
Go to Harbor Center store or Kiosk in Annapolis Mall. They are the "real" stores, and you are treated fairly there. Can't say the same for this place!
This report was posted on Ripoff Report on 09/25/2015 06:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cellular-sales-verizon-wireless-authorized-retailer/arnold-maryland-21012/cellular-sales-verizon-wireless-authorized-retailer-warren-keays-manager-rip-off-lied-1257091. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Finally
AUTHOR: - ()
SUBMITTED: Friday, September 25, 2015
Cellular Sales has ageed to take my phone back and get a different phone, for no penalty.
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