Centregold they have received my money from 08-19-10, and not paid me up to now Toronto, Ontario Canada, Internet

they have received my money since 08-19-10. they must do for me exchange LR USD => Visa USD 3952.83; i have paid USD 237.17 for fees. Whenever I write, they take too long to respond, and tell me to wait. I waited so long, I've even forgotten. And when the past week 06-01-12 I reconnected to my account I noticed that the status of the transaction has not changed. always in process, Pending... since 2 years. it is not at all serious!!!

Here is an example of message they used to send:
<<< I want just tell you that we're still trying to resolve that issue.Please check back later. Sincerely,  Melchi Razato, Centregold support www.centregold.ca>>>

Some people think that to get rich must necessarily confiscating other people's money. I need them to refund me my money that they can not transfer money to a visa card since 2 years.