Complaint Review: certifieddigital.com - Internet
- certifieddigital.com online Internet United States of America
- Phone: 1.800.485.1885
- Web: www.certifieddigital.com
- Category: Cameras & Video
certifieddigital.com Camera and Cancorder company Internet
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In my case I purchased a camcorder on Friday 9.30.11 for #423.00, they never emailed an invoice. So on Monday I called to see if their was a problem, only to find out they increased the price to $439.00.
I was sort of confused so I just cancelled the order. I searched the internet for a cheaper deal and was not able to find one, so I decided to go ahead and purchase the camcorder for $439.00.
So when I checked my email for an invoice I got the invoice from the first order with a $99.00 insurance fee included.
So I called back to inquire about the insurance fee that was not included on the final screen when I hit submit. They said to me did I read the terms and conditions, I said NO, but they cancelled my second order anyway. I went back to check the terms and conditions, it was stated but very vaguely, no dollars amount mentioned. Nonetheless, if that first order invoice did not come to my email box when it did I would of been stuck with the second order of $423.00 +$99.00 = $538.00.
There is not full refund after 24 hours and there is a restocking fee after order is shipped.
Bottom line is they don't tell you of all the charges when you place the order. You only find out when you receive the invoice over 24hrs later. To late for a full refund
This report was posted on Ripoff Report on 10/03/2011 09:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/certifieddigitalcom/internet/certifieddigitalcom-camera-and-cancorder-company-internet-784151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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