Complaint Review: cheappoolproducts.com - Internet Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- cheappoolproducts.com Internet United States of America
- Phone: 1-800-990-8595
- Web: cheappoolproducts.com
- Category: Pool Services
cheappoolproducts.com charged me for product to be shipped immediattely, then notified me after 4 days that the price was wrong and increased it by 50% , Internet
*UPDATE Employee: Product Price Change...
Show customers why they should trust your business over your competitors...
They took my order, charged my card immediately, assured me it would ship that day, then waited 4 days to tell me the price was "incorrect" and I needed to authorize 50% more cost before it would ship. They refused to honor the agreed price after taking my money for 4 days. It is a breach of contract, but they would only give me a refund, which I have yet to see. My pool is turning green and I have now ordered a pump from another company.
This report was posted on Ripoff Report on 06/18/2011 05:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cheappoolproductscom/internet/cheappoolproductscom-charged-me-for-product-to-be-shipped-immediattely-then-notified-me-742511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Product Price Change...
AUTHOR: Customer Relations @ CPP - (United States of America)
SUBMITTED: Tuesday, August 09, 2011
Dear Customer:
As per our terms of service prices can be changed without notice. Our suppliers change our prices without notice which sometimes causes our website prices to be out-of-date. There are also occasions where prices published on our site are wrong. Although this happens very rarely it does happen. Our terms of service states:
"ALL ITEMS LISTED ON THE WEBSITE ARE SUBJECT TO CHANGE WITHOUT NOTICE"
In your case, the product was priced incorrectly. Just because a price shows on a website the company is not obligated to honor that price, and there is no contract t be breached. This has happened to many larger national companies such as BestBuy or others who have inadvertently published a price of $1 or $2 for TVs or other electronic equipments and then canceled the orders with those prices since they were published in error.
We noticed this error immediately, did not process your order and credited your account in full.
Please accept our apologies for the inconvenience that this has caused.
Regards,
Ryan
Advertisers above have met our
strict standards for business conduct.
