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Report: #589681

Complaint Review: Chris Dahleen Calcatta Cattery - Bakersfield California

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  • Reported By: Anonymous — California United States of America
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  • Chris Dahleen Calcatta Cattery Bakersfield, California United States of America

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Pet buyers beware, what follows is my experience with Calcatta Cattery.



Several weeks ago I found Chris Dahleen from Calcatta Cattery off the internet. I am a stay at home mother and have two children. We have two cats, one is a DSH and the other is a Bengal mix. My husband and I decided to adopt a third cat and decided on adopting a purebred Bengal. I emailed several breeders until I found one that I liked who was Chris Dahleen. I asked her a lot of questions and she was always thorough in her responses. I asked about the kitten she had available however she seemed like she was in a rush to sell him. One of the questions I asked was about his litter habits because I've read that early generation Bengals can be difficult in that area. She said, "He has perfect litterbox habits and always has. I honestly find that the early generation bengal boys are very fastidious with their litter box habits and I have never had any problems with them." So I believed her despite reading otherwise on different websites.



She lives in Bakersfield and I live in Diamond Bar, she said that she would be willing to meet me in Baldwin Park because she was meeting another adopter there who was driving from San Diego. She wanted the deposit via PayPal for $150 or offered that I could pay in full that way and just pay the $500 which I did. I met Chris Dahleen, picked up our new kitten Ricky who she sent home with some Royal Canine, etc. I read on Spot O' Luck Cattery that as far as Bengals go, the best way

to make sure they have good litter habits is to keep the kitten in a room for up to 4 months to make sure they will be fine which is what I decided to follow. We took Ricky home and kept him in our bedroom. Not long after being home he was squatting outside the litter box and I kept putting him back in it, I figured it's just because it's a new place and he just needs to learn where the litter box is. I even emailed Chris Dahleen about it but said I was happy with him otherwise because he is a sweetheart. Several days after having him home and while playing with him I noticed a bump on the side of his stomach and I thought it was a birthmark or mole. It wasn't until awhile later while showing my husband the bump did I realize that the bump was flaky and looked like ringworm. I decided to take him to the vet to ask about him going outside the litter box and about the spot. My husband called and left Chris Dahleen a message to ask about Ricky not using the litter box but was never returned the call.



I took Ricky to the vet where both the vet tech and the vet thought the spot looked like ringworm and that it sounded like a bladder infection if he's suddenly going to the bathroom and spotting outside the litter box if the breeder said he doesn't do that. It took me several minutes to find the ringworm spot, it's about the size of a dime and his fur is still partially covering it. The tests were over $300. The vet said to just use the antibiotic for the bladder infection and see if it helps with him urinating outside the litter box then said it was fine to use over the counter treatment for the ringworm first before going ahead with all the testing.



I emailed Chris Dahleen with everything that I was told and I expressed how angry and upset I was over having been sold a kitten that was supposedly free of parasites, infections, etc as well as litter box trained. She then called both my husband and myself saying that her son must have deleted the message my husband left and that perhaps Ricky got the ringworm from his times going in the outdoor enclosure. She also stated that if we wanted however, she will refund the kitten and pay for the medications.



My husband called her again and said that yes we would like to get our refund and work out when to do the switch off. I also emailed her just in case she said she didn't get the message.



Last night she returned the call and said what about LAX. My husband called back and left her a message saying that we can't make it down to LAX tomorrow night. Then this morning at 8:30 she left my husband a very rude message stating that the only way she will get the kitten is that we meet her at LAX tonight between 7 and 8 or we need to travel to her residence in Bakersfield. My husband works, I have a 3 year old, a 4 month old, and am pregnant. I am not going to travel with my children down to LAX alone and on top of that it's Easter eve. I called Chris Dahleen back and for the first time she picked up her phone, I was polite and said that LAX isn't going to work we can't make it and as soon as I said that it was just about the last thing I got in.



What ensued is what I can only describe as absolutely bewildering. Chris Dahleen was yelling and I couldn't get any sort of word in. My son could hear her clear across the living room. I was in shock, I've never been spoken to in that way in my entire life, let alone by a breeder. She said that I never took the kitten to the vet, even though I have the receipts because her vet didn't see anything even though vets themselves don't investigate a kitten's coat for ringworm, I know this for a fact. She also said that he must have gotten the ringworm from us which is absurd and now her story has changed. She even included that- He probably got the ringworm from our livestock. We live in the city, we don't have a farm and I am stunned. I told her I am trying to communicate and be professional and talk about the problem and she continued on. She then hung up on me so my husband tried calling. She then proceeded to tell my husband that it's our fault the kitten wont use a litter box and it's because of our kitten care. Our cats are spoiled rotten, fed EVO, and babied so I take offense to a person who says it's our problem that Ricky wont use the litter box and has ringworm. I worked at a vet hospital and should be the last person to be accused of poor animal care. She then proceeded to say that we must have scared him out of using the litter box. I've never heard of such a thing, as if we sat there with a squirt bottle and encouraged him not to use the litter box? My husband couldn't get much in until she hung up on him too. I emailed her and told her that we have tried everything, that I feel scammed because a breeder took our money, lied to us, and that I have every right to be upset that I now have to worry about my children getting ringworm.



We are in shock, we were lied to and sold this kitten and yet we are to blame. I am now out $500 and with a kitten who doesn't use the litter box and has ringworm. I can honestly say this has been a nightmare and I never want to adopt another purebred cat again because of this breeder. She said that in the contract we had 5 days to take the kitten to the vet and get a refund which is true. However we never thought to have the kitten checked out for ringworm. I feel like she's also in breech of the contract because she's making it just about impossible to return the kitten. 



My husband finally ended up saying that we will send her proof of neuter (in her contract she says he must be neutered within 6 months or we have to pay $1000) and that's it. We've already lost our money and we don't want to lose $1000 more because I can picture this woman taking us to court. As far as us traveling to Bakersfield, I honestly feel that she will not refund the money and I would only feel comfortable with a police escort to her door, she was that belligerent on the phone. I don't think it's right for us to have to go that far out of our way for something that wasn't our doing and for something that she as a breeder should have taken responsibility for.



I tried calling Chris Dahleen yet again and told her I do not want to argue and I am trying to have a conversation with you. I told her again LAX is not going to work we can meet in a area closer to my home. She was not only nasty again, but actually tried to become personal with me saying that I live next door to LAX and I'm pathetic for not knowing a city she named. She asked me what do I do and why don't I just go. Well, for one this woman scares me and two I'm not driving alone with a baby and toddler through Compton at night on Easter eve. Her reply was, "Oh good for you!" Absolutely astonishing. My husband then had to call her because I couldn't get anywhere with her. He gave her a ultimatum, her pick up the kitten and refund us our money because we were lied to or we will drop the kitten off at the Baldwin Park location which was her aunt's house. We are so sick of having to stress and hassle with this breeder who lied under contract and lied personally through emails then have the audacity to be attacking us. 



My husband got Chris Dahleen to agree to meet in a city closer to our home where they met and my husband gave her the kitten. She gave him a check and we'll see if it doesn't bounce today. She also referred to the kitten as "it", "put it here" and never touched or looked at the kitten. 



This ordeal was definitely the talk at our Easter get together, our families and friends can not believe the actions and words from this breeder. 



If you are looking to adopt a pet kitten from Calcatta Cattery one that won't be used for breeding and kept in a enclosure outside, then please have your kitten vet checked the day you bring him home for ringworm. If you cross this breeder the wrong way she is impossible and extremely unprofessional. My husband has never seen a person act the way she did and he's training to become an officer. If you adopted a kitten from this breeder and had a good experience then great, I only wish my experience had been good! We were treated poorly and I feel bad that the kitten was the innocent one caught up in it. Chris Dahleen even scoffed when we sent him with our food, I'm guessing she feels that she is the best cat owner in the world? I really can't say what goes through her head. I know this is long but I hope it can help educate potential adopters about this cattery and what may happen when adopting a kitten from Chris Dahleen. 

This report was posted on Ripoff Report on 04/05/2010 09:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/chris-dahleen-calcatta-cattery/bakersfield-california-/chris-dahleen-calcatta-cattery-pet-buyers-beware-bakersfield-california-589681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
4Consumer
1Employee/Owner

#6 REBUTTAL Owner of company

Changes to Calcatta Cattery

AUTHOR: Christina - (USA)

POSTED: Sunday, March 06, 2016

I am Christina, the owner of Calcatta Cattery.  I am sorry that these people feel they had poor experiences with me.  I'd like to point out that in both cases, I followed my contract 100%, refunded their money and accepted the kittens back. 

I no longer breed bengals, but I'd like to share that I never was a "business".  I have always worked in a job, not raising animals.  I raise and show cats as a hobby only.  I still have a full time job and I also facilitate and volunteer at an organization that helps people in my spare time.

My goal with my cat hobby is to preserve and improve the breed that I work with.  I also show select kittens and cats from my breedings.  The few remaining kittens are sold as pets only, for a very fair price, that only scratches the surface of what it costs me to raise these cats, there is no profit.  I do it because I love and enjoy the cats.  I want to share that love and joy with others.

The reality of raising animals is that Stuff Happens!  No matter how careful we are and how many health screening and tests we have done, nature is not 100% controllable.  There will be kittens born with health issues that may not show up until they are older.  It is an unfortunate fact of nature.  Just like we humans cannot control getting cold, having blue eyes instead of brown, or having a child born with a defect, the same thing happens with animals all the time too.  That's LIFE!  Because I know these things happen, I am willing to take any kitten or cat back if someone does not want to keep them. 

It is always an emotional experience when this happens.  It's emotional for the adopter and it's emotional for me because we are all invested in the care and life of this animal.  It is sad and disappointing.  Some people handle these emotions differently than others and I think that is what is reflected in these complaints.

It has been several years since this all happened and I have grown personally and emotionally since then and I hope that I have improved with age.  I am sorry that these people feel this way towards me.  But again, I did fulfill my contract and did what I was supposed to do. 

I do have to say that I am disappointed with this website that has "rules" about what people can say and they are supposed to stick to facts about "business".  Apparently they don't bother to have people adhere to those rules as some of these people's comments are very personal and quite slanderous about my personal life that has nothing to do with "business". 

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#5 Consumer Comment

Excellent Cattery, Wonderful Cats

AUTHOR: DarqueSide - ()

POSTED: Monday, December 15, 2014

My experience with Calcatta and Chris Dahleen is completely the opposite!  I adopted two adult cats (a bonded pair) from Chris in 2005 and they've been the most amazing cats I've ever owned. The cats were retired breeders and were both raised by Chris.  They are incredibly well socialized, have had impeccable litter habits and have had zero health issues.

I have remained in touch with Chris via email and have never found her to be anything but courteous and helpful.  She is a VERY responsible breeder. I wouldn't hesitate to do business with Calcatta or Chris Dahleen.

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#4 General Comment

Completely Different Experience

AUTHOR: Foxfiddles - ()

POSTED: Monday, December 08, 2014

I just felt like I should add my own experience with Calcatta Bengals, and Christina.

I got a bengal from her probably 13+ years ago, and when he was around five - he got cancer.  I *loved* this cat very, very much and did everything I could to try saving him, but he sadly didn't make it.

I let Christina know what happened, and she was extremely sweet, and immediately offered a new kitten if and whenever I felt like the time was right.  She did not need to do this.  What happened to my other bengal wasn't genetic.

A month or two later (I think - this was several years ago), I decided to take her up on her offer after she sent a photo of an absolutely adorable male kitten.  At her loss, she drove out to an airport to have him shipped to me.

I still have that same boy today - he's now seven years now.  I'm very, very thankful to Christina for her kindness and for introducing this boy to my life.  

I also adopted a kitten a very long time ago from a rescue, and the cat developed ringworms shortly after getting her home.  I let the rescue know simply in case they wanted to screen their other kittens.  I did not expect anything from them.  I adopted the cat, so her health issues were my responsibility.

The rescue actually mailed me a check for $100 to offset vet costs, but I voided and returned it.  Again, my cat, my responsibility.  

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#3 Consumer Comment

Signs of a responsible breeder

AUTHOR: Jenny - (United States of America)

POSTED: Sunday, July 15, 2012

It seems like you are upset and now are trying to slander the conditions of Chris's cattery.

1. She took the kitten back right? So she took responsibility.

2. Heart Murmurs in cats:
http://cathealthissues.net/cat-heart-murmur.html
Quote from link: "It is not unusual for a kitten to have a heart murmur at birth, and have it go away on its own within six months. And just as in humans, many times a heart murmur does not require any treatment"

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#2 Author of original report

Pet Buyers Beware Chris Dahleen Calcatta Cattery

AUTHOR: KToves - (United States of America)

POSTED: Sunday, July 15, 2012

In response to the reply stated from a friend of the breeder in question- I'm glad to hear that you think she is a great person and breeder. My family unfortunately did not have a good experience with Chris Dahleen who was extremely unprofessional. Thank you for the links, except they are not needed. As a long time cat owner and pet lover, I know how to care for cats. I also know that ringworm did not come from nor spawn from a kitchen bowl of water for indoor cats. Since the time I have posted this, I have received contact from another woman who was also sold a sick kitten. Below is an except of one of our emails:

..."Within just 2-3 days, I visited my vet.  I had the little booklet Christine had given me re: vaccinations, etc., along with the dates she had visited her vet.  Immediately upon exam, my vet sadly told me the kitty had a very distinct heart murmur, one that no vet could have missed!
He wanted me to wait on the neutering a bit longer just to see if this heart murmur would go away.  
So one mo. later I ret'd and sadly the murmur was still there.  He said most vets won't put a kitty under anesthesia with a heart murmur, soooooo, I would have to see a "cardiologist" to give clearance for the neutering.  I called Christina with the news.  She started telling me all kinds of info about cardiology, telling me to get this test and that test and scans and ultrasounds, etc.etc.etc.  I got so mad, Kim, and told her she should never have sold me a kitty with a heart murmur, and did she expect me to pay these costs, ie like over $1.000's of dollars.  She then claimed the kitty didn't have a heart murmur.  I ended up having to show her proof that I mailed with signed copy from the vet. She claimed she never rec'd.  Then I called my 1st breeder, and she said she knew of this booklet Christina had given me.  She explained to me that it was from a company that "SELLS THE VACCINATIONS" so that you don't have to even see a vet.  My old breeder was sad for me, she said it's not that it's wrong to vaccinate the kitties yourself, but it is WRONG, to never bring them to a vet.  Those kitties SHOULD have had at least 2 vet visits, but they NEVER even saw a vet once, which explains why of course, no one knew there was a heart murmur.  It's unethical and illegal to do what she did and misrepresented care and sold an ill animal!

Finally, she agreed to take him back and give me my money back, but Kim, I didn't trust that she'd really take care of him.  We were so attached by this time, and he was so so good and cute with everyone. So I couldn't send him back to her.  I demanded the money back, because I would need it to now pay for his care.  She initially refused.  I confronted her on the fact I knew she never did go to a vet.  When she realized I "caught her in a lie", she started the "sob story"  She was going to lose her RANCH that she lived in bakersfield, because she had no job and no money.  She was selling the business, and her utilities would soon be shut off, so she didn't have a way to pay me. She said soon I'll come up with it. I kept in touch with her on and off, mostly she didn't return my calls.

Kim, did you know she had a ranch?  Did you know she raised dogs, and I think had other livestock. I bet you didn't know that.  I remember from your report your bengal got some kind of worm, like ringworm or heartworm, what was it again?  Didn't she accuse you of having livestock, when it was her that was on this ranch.  I can imagine it was filthy dirty, Kim!  I also found out months later that my kitty had mites, something like dexomites sp? I'm not spelling it right, but that cost me 8 weeks of special baths, and of course I then had to treat my other singapore as well, as they are obviously contagious to the other cat.  Fortunately, not contagious to humans.  More and more ordeal"...

And it continues. I agree that the kittens are not actually taken to a veterinarian prior to being sold. Any vet would have noticed the ringworm on Ricky. The other woman who had a similar experience stated how nasty Chris Dahleen was while communicating with her and how difficult she was. I'm sorry, but as a business owner you should act professional. She was ranting and raving so loud that it was impossible to even try to talk with her and Chris Dahleen was downright scary. 

As far as pricing, $500 is a good price for a nice quality Bengal from a reputable breeder. There's no disputing that. However, paying $500 and receiving a sick kitten from a bad breeder was a rip off. As well as being lied to and yelled at repeatedly- I don't think anyone should have to go through that while adopting a kitten. All of that undoubtedly, wasn't worth a penny of mine. Nor was all the stress that my family and I had to endure because of Chris Dahleen. 

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#1 Consumer Comment

Too harsh of an report, look at the facts first.

AUTHOR: Jenny - (United States of America)

POSTED: Saturday, July 14, 2012

Look at the facts:

1. Cats can get worms from standing water.
2. Cats take a while to adjust to new places, and may change litter box habits.
3. $500 for a kitten doesn't mean the breeder is ripping you off.

Cats can get worms from standing water, which means if the water has been left out for too long. Isn't it a bit harsh to tilt blame and assume we know when and where the cat picked it up?

Yes, cats do take a while to adjust to new places, if you have two other cats that they can smell probably even more so. It is best to give them their own space, maybe not in your bedroom when they first come home (a hiding spot that can be their own is sometimes best). Give the cat more time. Were you using the same litter as Chris? Changing different litters can also cause the cat to have problems.

A good read, The cat-to-litter box ratio:
http://www.petfinder.com/cat/litter-box-101-how-many-litter-boxes.html

Taking care of a new cat is a huge responsibility, one that includes vet fees, etc...  Don't take your frustration out on Chris.

$500 Dollars doesn't even begin to cover the cost of the birthing of a kitten:
Cost of shots, neutering/spaying, pregnant mother eating spike, litter for mother and litter of kittens, any toys, scratching furniture (these get trashed fast), birthing bedding (throw away, one time use), extra vitamins that are added to mothers food, the time it takes to care for the mother and kittens, food for the kittens when they start weaning and more.

It really hurts to see a fellow reputable breeder talked about like this, or that they have to go through misunderstanding customers. If Chris really did get upset with you, it is obvious that she was frustrated with the situation and didn't like being blamed straight out. Chris takes time to make sure her cats have top pedigrees, sweet temperaments, and are high quality cats. In my opinion $500 is under-priced for the Bengals that Chris provides, I'm sure she wasn't trying to scam you or rip you off. It probably is more of a misunderstanding.

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