Complaint Review: Cigirex LLC. - Claremont California
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- Author Not Confirmed
- Cigirex LLC. 250 W FIRST ST #310 Claremont, CA 91711 Claremont, California USA
- Phone: 800-548-1646
- Web: www.cigirex.com
- Category: Attorneys General
Cigirex LLC. Jason Cardiff CEOUn Jun No Cardiff President Electronic Cigarettes Claremont California
*REBUTTAL Owner of company: It is our first priority to make sure that all of our customers are satisfied.
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Tried the product--decided it would not work for me, therefore, I called and cancelled and told them not to ship any more product because
1). I Was suppose to be able to cancel if I did not want.
2). Told them I really could not see buying more its not working.
3). Told them to not withhold any further money from my bank account.
4). Told them to ship no further products ever i was not going to pay for it or wanted it anylonger.
They supposedly agreed.
They did not ship any more Cigirex. But...However, they did continue to charge my account until I blocked by card and threatened legal action.
Bank charges and overdraft fees is all this is good for surely not to stop smoking! Product has absolutely no long term help i am smoking more now even!!
I contacted my friend whos an attorney to help me call and try to contact by email, etc. they had no luck, no suprise. i then discovered this Rip Off Report site read other scathing posts and decided that the world needs to know the truth. i researched through BBB hidden links you would never guess who really runs this company and his very seedy affiliations.
If you can help me with any info to contact this company, I would appreciate it.
This report was posted on Ripoff Report on 11/06/2013 08:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cigirex-llc/claremont-california-91711/cigirex-llc-jason-cardiff-ceoun-jun-no-cardiff-president-electronic-cigarettes-claremont-1097538. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
It is our first priority to make sure that all of our customers are satisfied.
AUTHOR: Cigirex - ()
SUBMITTED: Monday, November 18, 2013
It is our first priority to make sure that all of our customers are satisifed. We pride ourselves on this and it is one of the top reasons our brand is used so often.
We have checked several times and do not have a record of this customer in our system. Also, we do not have any customers on continuity - we ended that program early in 2013.
Please make sure you ordered from Cigirex.com and not another company or service. If you did indeed order from us, please contact us so we can resolve this promptly:
1-909-451-0750
Thank you so much.
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