Complaint Review: Citi - Citibank - Wichita Falls Texas
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Citi - Citibank 2405 Kell Blvd Wichita Falls, Texas United States of America
- Phone: (940) 322-4441
- Web: www.citibank.com
- Category: Banks
Citi - Citibank First American Bank, SSB They cancelled my card after 7 years of good business Wichita Falls, Texas
*UPDATE Employee: all they need to do
*Consumer Comment: Read the Fair Credit Reporting Act.
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I've been a customer with this company for 7 years. I've always paid my balances on time and currently have no outstanding balance. Heck, they even just increased my credit line only a couple of months ago. Today, I get this letter in mail telling me that they are cancelling my card because of delinquent account on my credit report.
I called them up to get the details and they claimed that they could not see anything specific on the report itself. I then checked my report at Equifax (the agency they claimed to have gotten the report from) and there is NOTHING delinquent on there at all. So, let me get this straight. They just decide to cut off a PAYING customer for no apparent reason? Despite the fact that my credit report is clean, they still say there is nothing they can do now that the process of cancellation has started. They even had the nerve to tell me I could re-apply. HA! I'll re-apply alright... but with a different company. Not to mention I will be telling EVERYONE about this.
This report was posted on Ripoff Report on 04/15/2010 07:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/citi-citibank/wichita-falls-texas-76308-1021/citi-citibank-first-american-bank-ssb-they-cancelled-my-card-after-7-years-of-good-busi-593711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 UPDATE Employee
all they need to do
AUTHOR: Philip - (United States of America)
SUBMITTED: Monday, May 17, 2010
When closing an account because of delinquencies found on your credit report, all that Citibank, or any other bank for that matter need to do is send a letter stating that the account is being closed because of information obtained from your credit report. They do not have to provide the specific creditor. Some people think that the credit card they have belongs to them, it does not, it belongs to the bank and can be closed at any time.
#1 Consumer Comment
Read the Fair Credit Reporting Act.
AUTHOR: Robert - (USA)
SUBMITTED: Friday, April 16, 2010
You should read the FCRA-you can download it from the FTC at www.ftc.gov
Closing the account against your will is considered ADVERSE ACTION by the FCRA and by law they are required to give you the specific reason for the account being closed when you request the reason in WRITING.
You should send them a certified, return receipt requested letter demanding the specific reason for your credit line being closed.
If they do not comply with the FCRA, the FCRA enables you to sue them for the violation.
Good luck.
Related Reports
03:35 PM
01:59 PM
12:14 PM
09:01 AM
08:05 PM
02:08 PM
11:34 PM
New Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
