Comcast Rebate Scam Atlanta Georgia

I signed up for the Comcast Triple Play Bundle in May and the website showed a rebate offer that was valid until June 30, 2008. I was to receive the rebate form and paperwork to send in to get the rebate. I never received anything in the mail and when I tried to inquire about the rebate I have been told by Comcast that I needed to contact the company that offered the rebate, but I only went into the comcast website to sign up so I didn't have another company name to call.

I was able to find a website through the Comcast website but they told me that I should have received the forms from Comcast. So I have the service but I am not going to get any rebate because neither company will take responsibility for the rebate offer. And the rebate offer was the reason I chose the Triple Play instead of just the Double Play Bundle. It is very disheartening to see that a company so big has no sense of true customer service.

Annette
Norcross, Georgia
U.S.A.