Comcast Techzilla, Saveology, 3rd Party, Fraud Fairfield, California

I spoke to someone from Comcast today, he called me after I contacted Executive Customer Service. He acknowledged Saveology is an authorized 3rd Party. He also confirmed selling equipment is what they do. He continued to make excuses for them even after I explained the way they midrepresented themselves and how they slammed our credit card. I recorded the call and when I told him he freaked out. Then I asked him see you recording me? I.will listen to the call and pick out the highlights and post.

I am still not satisfied and want to speak to someone.in some authority at Comcast.

Upon logging in to this site to follow up I cannot access this report.

I got several calls today from Techzilla / Saveology but as I was at work I did not answer them. I did however call the number from my work phone just to see who it was calling. It was a 954 area code and I had determined that was the same area code of Saveology.

Company information: Principal: Mr. Bension Aboud (President/Owner)Customer Contact: Ms. Sujey Ruiz (CS Manager)Ms. Sarah Kahn (Senior Manager Customer Relations)Customer Service Manager

Alternate Business NamesBuyComcast.com, BuyTimeWarnerCable.com, Elephant Group Inc, The, Home Club Satelite Services, Liberty Home Protection, Satellite Sales, Saveology Tech, Saveologynetwork, LLC

Saveology.com, LLC (Headquarters)Find a LocationPhone: (954) 657-9600Fax: (954) 733-1996View Additional Phone Numbers5259 Coconut Creek Parkway, Margate, FL 33063-3962http://www.saveology.com

When I called someone simply answered "This is Jeff". I hung up as I planned on calling back when I was on lunch.

I called at lunch and a different person angain answered the phone loosely, "Hello?" I then said "I am returning a call I got from this number". CLICK! He hung up. I called back immediately and it rang 4 times before a woman answered "Good Morning". I again explained I was returning a call from this number 954-691-9599. SHe asked if I knew who would be calling me and I said "no". "What company is this?" She said they were a call center based in Jamaica. Hmm Jamaica with a 954 area code? I then asked what kind of business and she then said Saveology. I told her I did not know a Saveology and she then told me to disregard the call.

Just after getting home I did get a from the same 954-691-9599 from a man named Drew who apologized for the whole situation. He did not have a Jamaican accent. I said he listened to my first call and told me he would refund the 199 charge. I then asked him if he was going to refund the additional $9.99 that we were charged just yesterday for "Tech Service"? He looked it up and said he would refund that as well. Ironically there is still another $9.99 charge on my account I have to research debited the same day. This is supposedly to a charity. We made no such donation. I bet it is more fraud. 

Drew was professional and calm as I asked him if he had ever Goggled his company? 

He told me to keep the equipment and I could "give it as a gift" as if...

I plan on contacting Comcast's corporate office to report the whole incident to their "Executive Customer Service Dept". I have plenty of information compiled to assist them in keeping this from happening in the future.

http://www.ripoffreport.com/saveology-comcast/cable-companies/saveology-comcast-dishonest-a-8b0fa.htm


http://www.saveologyhomeservices.com/rebate/comcast.aspx