Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1307823

Complaint Review: Comcast - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Don T — longmont Colorado USA
  • Author Confirmed What's this?
  • Why?
  • Comcast Nationwide USA

Comcast XFINITY X1 Bait and Switch X1 Cable box ONLY avaialble with Comcast Internet service Nationwide

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Ah the joys of working with a duopoly. Recently GigaBit service became avaialable in my neighborhood through municipal broadband.

Long story short, i signed up and dropped my Comcast internet service. All of a sudden i got a notice from UPS that Comcast was sending me a package. When i called customer support and spoke with their "loyalty specialist" who informed me that unless i paid for their slow, congested and overhyped internet service, i would lose my X1 cable box.

No one informed me of this, and in all their advertising and online support documents, this nasty little fact is not refrenced except to say that it "may" be required. In order to have a modern entertainment cable box, i have to spend an additionmal $25 per month to pay for a service i do not want or need.

What i do not understand is even IF the X1 service needs their crappy internet, why should i have to pay for it? When i said you are forcing me to find a new entertainment provider, they said on no sir, did anyone not explain this to you? no they did, all they told me about all the wonderful programming that my $99 month would provide me.

yeah yeah yeah! unless i pay for internet, no voice remote, 2 shows at a time to my DVR, all my current saved shows go away. well guess what?

their solution? give me free internet for a month so i can watch my shows, BUT i have to go into a service center and pick-up a modem, even if i never plug it is. Then when i am finsihed watching what i ahve, take my X1 box and the modem back to the service center, plug in the downlevel box and return to 1999.

My solution? cut the freaking cord! is it any wonder the cable business is dying?

This report was posted on Ripoff Report on 05/26/2016 07:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast/nationwide/comcast-xfinity-x1-bait-and-switch-x1-cable-box-only-avaialble-with-comcast-internet-serv-1307823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now