Report: #1458557

Complaint Review: Cool Grandma Store - San Antonio Texas

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Ripoff Report is Xcentric Ventures

Submitted: Tue, August 28, 2018
Updated: Tue, August 28, 2018
Reported By: disgusted grandma! — San Antonio United States

Author Confirmed

Why?

Cool Grandma Store 12159 Stoney Summit San Antonio, Texas United States

Phone:
Web: cool grandma.com
Category: RIP-OFF , Advertising / Deceptive, Arts & Crafts Stores, Internet Store, Online orders, Con Artist, General retail, Liars, Purchase, Questionable Activities, refusing to credit me

Cool Grandma Store I could not cancel because the order had already shipped. RETURNED UNOPENED San Antonio Texas

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I ordered ONE poster for my grandson. The company IMMEDIATELY charged my credit card. When I tried to cancel (because they sent me emails with TWO different confirmation numbers), they said (be email) that I could NOT cancel because the order(s) had already shipped. I recieved BOTH and RETURNED them UNOPENED. I want my Mastercard refunded.

I have tried for DAYS to find a phone number for this company to NO avail!

This report was posted on Ripoff Report on 08/28/2018 01:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cool-grandma-store/san-antonio-texas-78247/cool-grandma-store-i-could-not-cancel-because-the-order-had-already-shipped-returned-1458557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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