Report: #1464875

Complaint Review: Cool Grandma Store -

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Ripoff Report is Xcentric Ventures

Submitted: Thu, October 18, 2018
Updated: Thu, October 18, 2018
Reported By: Frustrated Customer — Virginia United States

Author Confirmed

Why?

Cool Grandma Store United States

Phone:
Web: Https://Www.grandmatee.com
Category: Personalized Clothing and Canvas/Posters for Grandchildren

Cool Grandma Store Grandmatee © 2018 Cool Grandma Store Horrible Service, Horrible Product, Horrible Experience

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Poor quality service and poor quality product. You cannot get in touch with anyone except via email. My first order experience was horrible. I was charged close to $25 each for three posters (the photos looked like they were canvases), and they got all three orders wrong.

Then they charged me a high shipping code and shipped all three posters in separate containers. I wanted to cancel my order, and I emailed repeatedly asking for a representative to call, instead they apologized and sent a replacement order.

They stated they were unable to provide any phone service whatsoever and the only way I could get in touch with them was by email. Horrible Experience. D. Kirk

This report was posted on Ripoff Report on 10/18/2018 04:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cool-grandma-store/cool-grandma-store-grandmatee-2018-cool-grandma-store-horrible-service-horrible-prod-1464875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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