Complaint Review: Country Supply - Horse.com - Louisiana Missouri
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- Country Supply - Horse.com www.horse.com Louisiana, Missouri U.S.A.
- Phone: 800-637-6721
- Web:
- Category: Pet Shops & Supplies
Country Supply - HORSE.COM Website showing items out of stock as being IN STOCK, incorrect prices, charging for services not provided, and shipping incorrect items. Louisiana Missouri
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Shipped incorrect item and agreed to that being returned, but refused to reimburse for shipping to do so. Customer Service said they weren't responsible for phone reps writing down incorrect item numbers.
In another instance, I paid extra for expedited shipping (4 - 5 business days). Item wasn't delivered for well over a week. Again, they refused to refund extra charges, claiming they weren't responsible for the trucking company's delivery times.
In yet a 3rd instance, their website was incorrect and they had prices reversed for different size product. After my order was placed, they corrected this and refused to honor the price shown on their website, claiming they have a "disclaimer" on an obscure page in their "Help" section. They were also out of stock yet their website said it WAS in stock.
Deedee
Lakebay, Washington
U.S.A.
This report was posted on Ripoff Report on 03/23/2009 12:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/country-supply-horsecom/louisiana-missouri/country-supply-horsecom-website-showing-items-out-of-stock-as-being-in-stock-incorrect-436625. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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