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Report: #561776

Complaint Review: Creative Search Training - Internet

  • Submitted:
  • Updated:
  • Reported By: Jackie — Reisterstown Maryland United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Creative Search Training Internet United States of America

Creative Search Training Wow Clik Money, 1-877-391-8857 Charged me $129.95 without my knowledge. I was supposed to be charged $1.95 for information only. Internet

*UPDATE Employee: Resolution offer

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I saw the same ad on the Internet stating I would be charged $1.95 for information on making money from home.  I don't remember how long it took, but I finally saw the $129.95 withdrawn from my checking account.

I called the number on my checking account with the name Wow Clik Money and they said they would refund the money.  They also sent me an email with a confirmation number on it.  This was on 12/24/09.

As of 1/24/10 I still had not received my money so I called them again.  I spoke with another rep who gave me another confirmation number and said he would take care of it.

Yesterday, 1/28/10, still no money.  I called back and there was a recording to call back during business hours but I could leave a message, which I did.  Then I called the other number from my email message, and that gave the same message.  If you go to wowclikmoney.com on the internet it refers you to the Creative Training Search number.

Anyway, I called my bank and gave them all of the above information.  They gave me a temporary credit for the $129.95 and they are going after them.  Maybe everyone should do the same.  Maybe you will be able to get your money also.  They even credited $70 since the $129.95 took my balance below -0- twice

I wasn't asked to send them a copy of my email, but they are sending me paperwork to fill out.  Good Luck everyone.

 

This report was posted on Ripoff Report on 01/29/2010 08:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/creative-search-training/internet/creative-search-training-wow-clik-money-1-877-391-8857-charged-me-12995-without-my-know-561776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Resolution offer

AUTHOR: Customer Service Administrator - (USA)

POSTED: Friday, January 29, 2010


   Our company provides customer service for some Click Money programs, but as there are several companies out there that teach Search Engine Marketing, it is difficult to determine if the program you ordered is one that we represent based on the limited information provided in the complaint. If this is one of our programs, we certainly would like to follow up on any unresolved concerns you may have and make sure that any courtesy we have extended in order to provide good customer service for you is completed.

  

   Customer Service can be reached in the U.S. by calling: 1-888-651-9818, and for our International Customers in the United Kingdom: 0-808-120-2328 where an agent will be happy to assist you in trying to locate an account and addressing your concerns.


   If you  feel you were not treated fairly, or would like to discuss any additional issues, please call me directly at 435-773-1795 or you may email me at customerservice@cshelp.org and I will promptly assist you.


   If you are another Click Money customer reading this and you have tried customer service and feel that we have failed you, or you feel you were mistreated in any way, please contact me directly and the phone number or customer service email address above and I will be happy to address your concerns ASAP.



 



Sincerely,



Online Customer Support



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