Crescent Point Assisted Living, Niantic, CT Don't put anyone you care at Crescent Point Senior Living in Niantic,Connecticut Niantic Connecticut

A huge mispresentation of facts, poor service and bad food is my experience at Crescent Point.

My 85 year old father was walking on his own, driving and articulate in all ways prior to him moving into Crescent Point.  My family was outright lied to and today after his fall while being transported by the repairman  at Crescent Point he can't walk on his own and is confined to a wheel chair.  The shower never worked in his room and I complained several times to no avail. They will say anything to get you to select Crescent Point, in fact they promised to transport my dad to his girlfirend's home three times a week and they never did once. An aide yelled at him in the dining room when he was incontinent. If you have any issues they have a thousand excuses and alway circle back and will blame your family member as being confused, ect. I have several emails where I complained about the same thing and they never did anything.

We were told that they have a full nursing staff, but they don't.  At night there are no nurses. After my dad fell and they brought him back to his room, the nurse called me at 8 o'clock and told me that my dad was in distress and that I had to make a decision to send him to the hospital or that she was going home.  FIRST TIME I HEARD that there wasn't a round the clock nursing staff. 

This place should be SHUT DOWN.  I filing complaint with the Connecticut Department of Social Service for Elder Abuse.

Fact:  When you take out your loved one out at night and just bringing them back to Crescent Point it will take you a get 15 minutes to ring a bell before the aide comes back to open the door and let you in...absoulutely crazy.

My Dad lost considerable weight while his at Crescent ....the food was horrible.

I do not reccommend Crescent point and am moving on to letigation.