Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #938602

Complaint Review: Cupid - Internet

  • Submitted:
  • Updated:
  • Reported By: Stephanie — Salem Oregon United States of America
  • Author Confirmed What's this?
  • Why?
  • Cupid Internet United States of America

Cupid Planet Sappho Deceptive and Fraudulent due to deception, Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 I had the unfortunate experience of being told that I had not read the terms of use of the site.  They are not obvious and therefore I missed that part which is just after putting in your email address-right below.  The next page-they want your money to talk with these friends.  Only to realize that they all ficticous.  They are very clear on the payment page that if you choose the 3 day trial period that if you do not cancel they will go on ahead and charge an additional fee for a month.  However if you cancel in the 3 day period you will not get paid, which is not necessarily so.  They also make it very difficult to contact customer service.  Which brings me to the next and biggest warning of them all.

I decided that I did not want to take the chance of missing cancellation of the 3 day trial so I went to the 30 day membership, which if you [lace even one photo or send one message you are in it regardless if you cancel or not.  You have 7 days in which to cancel if you do not send one message or add one photo-basically do nothing and see nothing-must stay essentially inactive for 7 days-after I found the terms of use that the customer service people told me WAS there.  I had to go a different route to find them-NOT on the site.  So with the charge of the month membership I received a lovely phone call from the fraud department of my bank.  This caught me offguard.  i authorized the charge-I saw the fine print for the payment and giving the information. You go look for yourself.  They are fraudlent, deceptive and do not provide a legit service.

I contacted the cusomer service department where I explained their cancellation policy and the issue of fraud.  They stood on the fact that they were completely legal and legit.  I wasn't even ready to tell them that I knew their people are actors and not real people.  They get you to send an email or chat that is only one way-these people do not talk with you-the ones on chat-this is how I know it is a scam.

Beware and BE Warned.  Just google comments on this website and there will be definitions of what it's suppose to be.  Then nothing but warnings of how they scam people of their money and are very fraudulent in their practices.

This report was posted on Ripoff Report on 09/08/2012 11:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cupid/internet/cupid-planet-sappho-deceptive-and-fraudulent-due-to-deception-internet-938602. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now