DDRV - Dennis Dillon RV Horrible, Horrible, Unprofessional Service Department !!! Westminster, CA California

Horrible, Horrible, Horrible service department My Third and final review,,,, ... After 4 weeks I finally picked up my trailer, they said it was ready !! . DIRTY, DEAD BATTERIES (one of the main reasons I brought it in, batteries not holding the charge) and ITEMS NEEDED TO BE REPAIRED OR REPLACED NOT DONE, No service advisors available to talk to when i picked up. Very poor customer service, no follow up, no one cares... In four weeks not one phone call, I had to call weekly to see were they were with the small list of "under warranty" issues.

Every phone call was followed up with Ill call you back in 5 minutes...Never happened. Again I was considering the installation of solar panels this visit....Not at DDRV. In a couple of years I want to trade in my trailer for a motorhome....Not at DDRV. Two good friends are activelly looking for RV's not at DDRV I said. I guess they do enough volume of business to not care if they have repeat customers or referrals...