Complaint Review: Designs by Calico - Internet
- Designs by Calico Internet USA
- Phone: 2024417727
- Web: https://www.styleseat.com/m/book/s/...
- Category: Beauty Salons
Designs by Calico Unprofesional Woodbridge virginia
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This person is extremely unprofessional. I booked my appointment through her Styleseat online bookign page. I input my credit card information to reserve the space. I receive a confimation text immediatley. Two days before my appointment, I receive a text with the address to her home/shop and another confirmation of the appoiment.
I drive an hour to her home. When I get onto her street, I realize that the address that I received by text is not the full street address.
The street was correct, but instead of a five digit house number like the other homes on the street, the house number that I received contained only one digit. I begin calling and emailing the number on her instagram page to obtain the full address. No one answers. I have to get in contact with the friend that referred me to this hair stylist and she retrieves an old email containing the full street address. I then knock and no one answers. I call, text, and email, no one responds.
I wasn't sure if the stylist was running over with another appoinment, so I wait. Ultimatley, I waited an hour, occassionally texting and calling to no avail. It wasn't until several hours later that this stylist emails me and claims that she had a field trip for her son and that she had tried to email me at 9 that morning to inform me that she had to reschedule. Keep in mind that my appoinment was for braids. Your hair has to be prepped for braids, including washed, and blow dried so her waiting until 9 a.m., the day of, when my appointment was at 12 is unacceptable. She sent me a screenshot of the email. Styleseat links to facebook so the email was sent to an old email address and I never got it. I didn't understand why the stylist didn't text me when she didn't hear from me after sending the email a couple of hours before the appointment, or answer when I was texting and calling her repeatedly, but I gave her the benefit of the doubt and agreed to return the next day for an appointment at 1 p.m.
The next day, around 10:30 a.m. she sends me an unsolicited email saying that if I wanted to come earlier I could. About ten minutes later, she sent me a second email saying that she could come to me to do my hair. I see the emails at approximatley 11 a.m. I email her back and say that I was in route to her and may arrive slightly early -- around 12:30 p.m. Five minutes later she texts me (from the same number that I texted and called the day before) saying that she had to cancel my appoinment again because she didn't hear from me fast enough in response to her email an hour early when she informed me that she was also available to do my hair earlier. At this point, I am 30 minutes into may dirve to her home -- a second time.
We spoke and she had no response to me repeately questioning her about how she could possibly cancel my appoinment in light of the fact that I was not late and that she agreed that she was available at 1 p.m to do my hair.
This report was posted on Ripoff Report on 11/14/2016 02:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/designs-by-calico/internet/designs-by-calico-unprofesional-woodbridge-virginia-1338115. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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